Dalisa Roberts
Columbus,OH
Summary
Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.
Overview
4
4
years of professional experience
Work History
Spa Assistant
Hand And Stone Massage And Facial Spa
08.2023 - Current
- Encouraged clients to take part in activities tailored to individual needs.
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Greeted guests and escorted to correct treatment rooms.
- Assisted in the daily operations of the spa, ensuring a clean and welcoming environment for all clients.
- Coordinated staff schedules efficiently, covering absences or breaks without compromising service quality.
- Preserved patient safety by following safety protocols.
- Liaised effectively between therapists and clients when necessary, facilitating clear communication regarding treatments or preferences.
- Handled client inquiries professionally, resolving concerns promptly to maintain satisfaction levels.
- Processed payments accurately, ensuring smooth transactions with minimal errors.
Stylist
Windsor Fashions
05.2023 - Current
- Provided education and guidance to clients on fashion trends and styling techniques.
- Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
- Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
- Researched current fashion trends to create on-trend looks for editorial and commercial projects.
Stylist
Windsor Fashions
10.2022 - 05.2023
- Provided education and guidance to clients on fashion trends and styling techniques.
- Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
- Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
- Created comprehensive proposals outlining styling concepts and concepts for seasonal looks.
Customer Service Representative
Marc Glassman
02.2020 - 03.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Arts - Psychology
Wilberforce University
Wilberforce, OH06.2026
High School Diploma -
Northland High School
Columbus, OH06.2022
Skills
- Recording Options
- Suggestive Selling
- Records Management
- Sales Expertise
- Cleaning and Sanitizing
- Fashion Styling
- Leadership
- Time Management
Timeline
Spa Assistant
Hand And Stone Massage And Facial Spa
08.2023 - Current
Stylist
Windsor Fashions
05.2023 - Current
Stylist
Windsor Fashions
10.2022 - 05.2023
Customer Service Representative
Marc Glassman
02.2020 - 03.2022
Bachelor of Arts - Psychology
Wilberforce University
High School Diploma -
Northland High School