Summary
Overview
Work History
Education
Skills
Timeline

DALLAL M ELAMIN

Toronto,Canada

Summary

A highly motivated Implementation professional quipped with extensive experience in installation of different medical devices systems. Utilizes strong analytical skills and always prepared for impactful contributions in healthcare sector. Highly adaptable and reliable, with proven ability to navigate changing project requirements and drive successful outcomes. Knowledgeable and keen to always learn and apply new skills.

Detail-oriented analyst with great communication and time management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

22
22
years of professional experience

Work History

Lead Product Implementation Analyst

BD, Medication Management Solutions Division
09.2020 - Current
  • Led over 10 projects over the past 3 years and helped on the implementation of over 20 projects over the past 4 years.
  • Helped on planning equipment implementation projects from pre-installation preparation to Go-Live and post Go-Live.
  • Installed both MedES and Supply equipment in hospitals, by connecting all different types and models of pyxis system in terms of both hardware and software.
  • Installed and configured all accessories that needed with supply and med stations (scanners, printers and their software).
  • Inspected stations when they are out of box and report any failures or faults that arise.
  • Helped in preparing training materials to ensure smooth transition and adoption of new systems for different healthcare workers users.
  • Trained all different users on how to utilize pyxis systems.
  • Resolved complex technical issues through troubleshooting with different multidisciplinary team members internally and with customers.
  • Reported daily achievements to project manager and team workers to make sure tasks are achieved in line with workflow and timeline.
  • Led multiple projects simultaneously, prioritizing tasks effectively to meet deadlines and exceed expectations.
  • Identified areas for improvement and implemented necessary changes, resulting in successful project completion.
  • Delivered any lessons learned on implementation processes and procedures, facilitating knowledge transfer across the team.
  • Actively participated in team meetings, sharing insights from previous projects that led to improved strategies moving forward.
  • Provided ongoing support post-implementation, ensuring seamless transitions for users while addressing any concerns promptly.
  • Enhanced customer satisfaction by providing timely support and assistance during and after implementation.
  • Maintained open lines of communication with customers throughout the entire project, fostering trust and positive working relationships.

Lecturer / Dean Assistance for Academic Affairs

University of Medical Sciences and Technology
09.2013 - 09.2018
  • Assisted the Engineering dean in managing all different academic affairs from preparing semester timetables for theory and practical modules, coordinating with external visiting lecturers to give teach some modules in our department, preparing all examination timetables and revising all final semester results.
  • Assisted in solving all students affairs matters.
  • Highly experienced in teaching the following subjects: Clinical Engineering, Artificial Organs and Tissue Engineering, Materials Science, Strength of Materials, Rehabilitation Engineering, Engineering Mathematics and Statics.
  • Supervision of final year projects for undergraduate students.
  • Projects in: Horn Detector System for Deaf Drivers, Defibrillators and Pacemaker Tester, Headphone Reminder for Alzheimer's Patients.
  • Supervision of Engineering Exhibitions.

Biomedical Engineer

Medico
10.2011 - 03.2012
  • Medical Equipment Advisor.
  • Responsible for the acquisition of medical equipment from selection to installation.

Biomedical Engineer

Prestige Medical Supplies
08.2010 - 10.2011
  • Service Engineer.
  • Responsible for all reports and documentation of PPM routine check.

Biomedical Engineer

Blatchford & Sons Ltd.
10.2006 - 12.2009
  • Responsible for any post - design issues manufacturing, packaging and after sales of Orion, Echelon and Elite VT prosthetic feet.
  • Reviewed post - design drawings to identify any faulty parts.
  • Responsible in coordinating reported faults or unit failures to Quality Control team.
  • Attended subsequent discussion meetings offering relevant suggestions for fault resolution.
  • Recorded all instructions required for design change and circulate to all related departments.
  • Responsible in coordinating approvals from senior designer.
  • Carried out appropriate corrections to drawings, pursuant to authorization from Project Manager.
  • Performed and documented risk analysis of project during design, manufacturing, packaging and after sales.
  • Ensured adherence to risk criteria as defined by all medical devices regulatory bodies.
  • Acted as liaison with technicians and manufacturers to assure feasibility if modifications in terms of decisions.
  • Conduct Gait analysis tests for new prosthetics.
  • Operated Gait Laboratory equipment.
  • Recorded and analyzed results of walking trials for amputees wearing different types of prosthesis.
  • Acted as liaison closely work with other medical professionals, such as doctors, therapists and end users.

Independent Sales Representative

Quest Net Ltd.
09.2004 - 05.2006
  • Handled complete sales life cycle of company product range e.g. I – Connect soft phone.
  • Provided comprehensive advice for clients requiring extensive technical product knowledge.
  • Ensured delivery of contact/ relationship management strategy to maximize business results.
  • Offered aftersales support for clients, involving regular negotiations and communication.
  • In charged of the assessment of the market potentials and identified opportunities to achieve sales and met personal/ team targets.
  • Optimized sales and profitability of product range targeting new custom while retaining existing clientele.
  • Developed productive business relationships to create loyal customer based and recommend new contacts.
  • Maintained market knowledge, monitoring competitor and consumer activity.

Laboratory Assistant Trainee

Ibn-Sina Hospital
08.2003 - 08.2004
  • Responsible in processing and testing specimens specifically Breast Cancer tissues.
  • Responsible in labeling all specimens sent to laboratory with patient reference, gender and date of birth.
  • In charged of collating each specimen with corresponding medical report and store in individual file.
  • Assisted in processing of all specimens from waxing, bathing, microtomy to staining.
  • Prepared samples for Histopathologist Consultant to write a report for each biopsy.
  • Ensured all samples were processed within a day.
  • Assisted in the preparation of biopsies in Histopathology Laboratory.
  • Distributed biopsies together with relevant medical reports to appropriate department.

Student Tutor

St. Elizabeth Primary School
09.2003 - 06.2004
  • Supported young children with learning difficulties, specifically with basic numeracy and literacy.
  • Directly accountable for most challenged group during numeracy and literacy lessons.
  • Worked with individual pupils or small groups in subjects across the curriculum.
  • Assisted the students to read and guide them through additional worksheets.
  • Assisted class teacher in maintaining efficient and effective classroom routine.
  • Set up requisite books and equipment prior to lesson.
  • Prepared teaching materials and supplementary worksheets.
  • Acted as liaison with parents, guardians, secretarial and teaching staff.

Education

MSc - Biomedical Engineering

University of Surrey

BEng - Biomedical Materials Science & Engineering

University of London

2 A Levels - Math & Chemistry

City of Bath College

8 GCSEs - English, Math, & Science

K.F.U.P.M School

Skills

  • Product Implementation Lead
  • Medical devices installation (hardware & software)
  • Medical Equipment PPM Service
  • Clinical Engineering Management
  • Organization Skills
  • Time Management
  • Sales and Marketing
  • Quality Assurance & Quality Control
  • Prosthetics Design Analysis & Modification
  • Lecturing
  • Clinical Research & Development
  • Strong Observational Investigation and Strategies
  • Advanced computer proficiency in Microsoft 365, Salesforce, I-Deas
  • Bilingual English & Arabic

Timeline

Lead Product Implementation Analyst - BD, Medication Management Solutions Division
09.2020 - Current
Lecturer / Dean Assistance for Academic Affairs - University of Medical Sciences and Technology
09.2013 - 09.2018
Biomedical Engineer - Medico
10.2011 - 03.2012
Biomedical Engineer - Prestige Medical Supplies
08.2010 - 10.2011
Biomedical Engineer - Blatchford & Sons Ltd.
10.2006 - 12.2009
Independent Sales Representative - Quest Net Ltd.
09.2004 - 05.2006
Student Tutor - St. Elizabeth Primary School
09.2003 - 06.2004
Laboratory Assistant Trainee - Ibn-Sina Hospital
08.2003 - 08.2004
University of London - BEng, Biomedical Materials Science & Engineering
City of Bath College - 2 A Levels, Math & Chemistry
K.F.U.P.M School - 8 GCSEs, English, Math, & Science
University of Surrey - MSc, Biomedical Engineering

Similar Profiles

CREATE PROFILE
DALLAL M ELAMIN