Dallas Arnold
Pensacola
Summary
Results-oriented professional with extensive experience in retail management. Skilled in mentoring and training staff to boost performance and customer engagement. Achieved top sales volume and recognized for excellence in customer service.
Overview
13
13
years of professional experience
Work History
Store Manager
Signet Jewelers
Foley, AL
08.2017 - Current
- Zales Manager Foley Alabama July 2021 - Current Tanger Outlet
- Zales Assistant manager July 2020 - 2021 Pensacola , Cordova Mall
- Banter By Piercing Pagoda : Store Manager August 2017 - July 2020
- Directed daily operations to achieve sales targets and maintain high customer satisfaction.
- Mentored and trained staff to enhance product knowledge and service skills.
- Implemented inventory management processes, reducing stock discrepancies and improving accuracy.
- Analyzed sales data to identify trends, optimizing merchandise placement and promotions.
- handling customer service issues to help increase customer satisfaction
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Signet Best Trip winner for being top 10% in volume group of Zales in Holiday performance in fiscal year 2023.
- Achieved highest volume of 2.4 million in overall store sales in fiscal year 2023
Bartender / Server / Event Staff Member
Palms of Destin Resort
Destin, FL
09.2013 - 04.2018
- Maintained high cleanliness standards in bar area, ensuring compliance with health regulations.
- Developed strong relationships with regular guests, fostering loyalty and repeat business.
- Managed cash register operations, accurately processing transactions and balancing end-of-shift totals.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- setting up event spaces for different types to 20 -200+ persons events
- trained new servers of front of house responsibilities
Beverage Cart Attendant
Shalimar Pointe
2015 - 2016
- Delivered beverages and snacks to guests, ensuring timely service and satisfaction.
- Maintained cleanliness of beverage cart and surrounding areas to uphold health standards.
- Assisted guests with menu selections, providing knowledgeable recommendations on offerings.
- Collaborated with kitchen staff to restock items, ensuring availability during peak hours.
- Handled cash transactions accurately, processing payments efficiently for a seamless experience.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
Education
High School Diploma -
Fort Walton Beach Highschool
Fort Walton Beach05-2013
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Team leadership
- Inventory control
- Recruitment and hiring
Timeline
Store Manager
Signet Jewelers
08.2017 - Current
Bartender / Server / Event Staff Member
Palms of Destin Resort
09.2013 - 04.2018
Beverage Cart Attendant
Shalimar Pointe
2015 - 2016
High School Diploma -
Fort Walton Beach Highschool