Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dallas Bracelin

Vallejo,United States

Summary

Accomplished utility management professional with extensive experience in project execution and safety compliance. Proven track record of delivering operational improvements that enhance customer service and meet regulatory standards. Strong leadership skills drive team performance and project success.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Utilities Field Services Manager

City of Hayward
Hayward, US
04.2025 - Current

• Directed and modernized Utilities Field Services operations by establishing priorities, operational goals, and standardized procedures to improve efficiency, safety, and service reliability.

• Managed end-to-end field operations for water distribution systems, including main installation and repair, service line work, meter services, leak response, backflow program activities, and AMI system support.

• Coordinated daily workload planning and crew deployment to effectively balance emergency response demands with preventive maintenance and capital improvement activities.

• Identified and advanced infrastructure improvement projects, preparing scopes, cost estimates, and recommendations for system upgrades and asset renewal.

• Led workforce management activities including hiring input, training development, performance oversight, and corrective action processes to maintain consistent operational standards.

• Provided field leadership and technical guidance to crews, reinforcing safe work practices and ensuring adherence to consistent procedures for efficient repair and maintenance.

• Evaluated and managed contractor and consultant performance, supporting procurement decisions and ensuring project compliance with City standards.

• Coordinated utility operations with internal departments, external agencies, developers, and the public to ensure timely service delivery and regulatory compliance.

• Resolved escalated service issues and operational concerns, analyzing field conditions and implementing appropriate corrective actions.

• Oversaw utility construction activities

• Supported emergency response operations for major incidents, ensuring rapid mobilization of field resources during events such as fires, floods, earthquakes, and other emergencies.

• Reviewed development plans and construction drawings to ensure alignment with municipal water system standards and infrastructure requirements.

• Maintained system readiness by identifying maintenance needs, prioritizing repairs, and ensuring 24/7 emergency response capability.

• Developed technical standards and specifications for materials and equipment used in water distribution and maintenance programs.

• Delivered safety training and reinforced field safety programs, coordinating specialized instruction.

• Represented the City in professional, interagency, and community settings, providing technical expertise and supporting collaborative partnerships.

• Cultivated a high-performance, service-oriented culture emphasizing accountability, integrity, teamwork, and customer service excellence.

Lead Utilities System Operator

City of Pleasanton
Pleasanton, US
06.2006 - 04.2025

Directed daily, weekly, and monthly operations for water, sewer, and storm drainage systems, aligning crew activities with maintenance schedules and service demands.

Monitored system performance using SCADA and telemetry, identifying operational issues and executing adjustments for service reliability.

Managed water pressure control and treatment residual monitoring, ensuring regulatory compliance and enhancing system stability.

Performed installation, repair, and maintenance of water, sewer, and storm infrastructure, including mains, meters, valves, and pumps.

Conducted flow measurements and pressure readings during field monitoring to optimize overall system operation.

Utilized specialized maintenance equipment including hydroflushers and vacuum trucks to enhance operational efficiency.

Oversaw underground utility locating and marking activities to protect infrastructure during excavation.

Coordinated field crews to uphold safety standards, maintain quality of work, and meet project timelines.

Laborer

Arnold Construction
Rhonert Park , US
06.2002 - 06.2006

Coordinated reconstruction and upgrade of potable water pump stations, improving mechanical reliability and operational efficiency.

Installed, repaired, and maintained critical water system components, ensuring functionality of pumps, valves, and piping infrastructure.

Led demolition of aging redwood water storage tanks and decommissioning of potable water pump stations, facilitating transition to modernized systems.

Operated heavy equipment and specialized power tools for construction, maintenance, and emergency repairs across utility systems.

Conducted inspections, troubleshooting, and maintenance of sewer bubbler systems, maintaining operational reliability and system integrity.

Education

Associate of Science - Construction Management

San Joaquin Valley College
Salida, CA
05-2023

Skills

  • Utility operations management
  • Regulatory compliance
  • Water quality management
  • Infrastructure maintenance
  • Asset management
  • Emergency response
  • Incident management
  • SCADA and GIS systems
  • Strategic planning
  • Employee leadership
  • Safety compliance
  • Cross-connection control
  • Interagency coordination
  • Policy development

Certification

  • Water Distribution Operator Grade 4
  • Water Treatment Operator Grade 2
  • Collections System operator Grade 3

Timeline

Utilities Field Services Manager

City of Hayward
04.2025 - Current

Lead Utilities System Operator

City of Pleasanton
06.2006 - 04.2025

Laborer

Arnold Construction
06.2002 - 06.2006

Associate of Science - Construction Management

San Joaquin Valley College
Dallas Bracelin