Louis Essary
Milford,TX
Summary
Experienced utility operations leader specializing in workforce development and safety management within electric utility operations. Skilled in managing a $3 million budget and fostering a culture of safety, engagement, and continuous improvement among teams of up to 35 employees. Proven success in aligning operational efforts with strategic business objectives.
Overview
30
30
years of professional experience
Work History
Supervisor, Meter Technicians - West Region
Oncor Electric Delivery
06.2023 - Current
- Lead regional metering operations across the West Region, ensuring safe, reliable, and customer-focused service delivery.
- Direct and develop a workforce of 35 employees through coaching, mentoring, performance management, succession planning, and leadership development.
- Manage and monitor an annual operating budget of approximately $3 million while supporting execution of the $60 million T&D Metering Services budget.
- Review monthly budget reports, analyze spending trends, and support operational and financial decision-making.
- Lead organizational improvement initiatives focused on creating consistency in processes, employee expectations, operational execution, and safety performance.
- Promote workforce development through continuing education, technical training, leadership development, certifications, and mentoring.
- Support storm readiness, emergency response, and service restoration activities.
- Partner with Engineering, Distribution Operations, Customer Service, and executive leadership to support strategic business objectives.
- Manage fleet resources, testing equipment, inventory controls, and regional business processes.
- Drive safety excellence through field engagement, compliance reviews, accident investigations, and employee accountability.
Lead Meter Technician
Oncor Electric Delivery
06.2021 - 06.2023
- Served as the working lead for regional metering operations, providing operational oversight and support for Meter Technicians.
- Coordinated daily work assignments, workload balancing, dispatch activities, and on-call scheduling.
- Assisted management with administrative reporting, vehicle and equipment tracking, and operational metrics.
- Conducted employee coaching, development planning, performance discussions, and recognition activities.
- Assisted with mid-year and annual employee reviews while supporting succession planning efforts.
- Conducted technical training sessions and continuing education programs.
- Facilitated onboarding processes for new employees, assessments, and workforce development initiatives.
- Coordinated special projects, meter testing programs, and operational compliance activities.
- Monitored employee productivity and performance to support operational objectives.
- Demonstrated strong safety leadership through safety meetings, PPE inspections, driving evaluations, safety observations, and accident investigations.
T&D Meter Technician Sr.
Oncor Electric Delivery
05.2015 - 06.2021
- Led complex meter investigations involving billing concerns, power quality issues, meter accuracy, tampering incidents, and customer complaints.
- Acted as a senior technical resource for meter operations, advanced troubleshooting, testing, and metering system support.
- Led technical support and mentoring for Meter Technicians to enhance troubleshooting and operational effectiveness.
- Coordinated with engineering, distribution operations, customer service, and external stakeholders to resolve complex metering issues, improving response times and customer satisfaction.
- Served as subject matter expert on metering technologies and operational best practices, guiding team on implementation and compliance.
- Supported compliance programs, meter testing initiatives, and special projects.
- Assisted with onboarding, coaching, and development of newer technicians.
- Assisted with storm restoration activities and emergency response efforts.
Meter Technician (G40)
Oncor Electric Delivery
02.2011 - 05.2015
- Performed advanced testing, troubleshooting, programming, and maintenance of self-contained, transformer-rated, and primary metering systems.
- Executed sample testing projects and analyzed metering data across multiple software platforms to ensure accuracy and compliance.
- Conducted over-temperature investigations and thermal inspections, performing field repairs to maintain system integrity.
- Investigated customer billing discrepancies and resolved metering concerns to enhance customer satisfaction.
- Investigated tampering incidents and maintained appropriate documentation and reporting.
- Supported technician development through mentoring and technical assistance.
- Instructed Medic First Aid and CPR courses to ensure participant safety and preparedness.
Field Service Representative
Oncor Electric Delivery
06.2009 - 02.2011
- Conducted customer service field operations, ensuring timely disconnects, reconnects, investigations, rereads, and service orders.
- Investigated tampering situations, implementing corrective actions to maintain service integrity.
- Supported employee training and development initiatives, fostering skill enhancement and job readiness.
- Instructed CPR and First Aid courses to employees, enhancing their lifesaving skills.
Measurement Coordinator
Oncor Electric Delivery
06.2000 - 06.2009
- Coordinated daily operations supporting more than 50,000 customer meters.
- Led meter route optimization and process improvement projects to enhance operational efficiency.
- Managed scheduling, dispatching, workforce coordination, and service order activities.
- Managed vehicle maintenance, office operations, equipment, and supplies.
- Supported storm restoration efforts as a damage evaluator and field coordinator.
- Conducted employee onboarding, technical training, and safety meetings.
- Acted as safety representative at company events to maintain compliance with safety standards, mobile TC instructor, INet trainer, and CPR instructor to promote safety and training compliance.
Meter Reader
Oncor Electric Delivery
11.1996 - 06.2000
- Performed route-reading operations with a strong record of productivity and accuracy.
- Coordinated daily work assignments and reread activities to optimize workflow and ensure data accuracy.
- Assisted field personnel with service orders and special assignments to ensure timely and accurate service delivery.
- Supported implementation of radio-read technologies and meter upgrades to enhance operational efficiency.
Education
Technical Metering Certificate - advanced metering and utility-related coursework
Bismarck State University
01-2023
Computer & Electronic Technology -
DeVry University
Nationally Registered Emergency Medical Technician (EMT) -
Day Spring Training
High School Diploma -
Milford High School
Skills
- Strategic Leadership
- Utility Operations Management
- Budget Management & Financial Stewardship
- Workforce Development
- Organizational Improvement
- Safety Leadership
- Performance Management
- Employee Engagement
- Succession Planning
- Change Management
- Storm Response & Emergency Operations
- Continuous Improvement
- Regulatory Compliance
- Process Standardization
- Cross-Functional Collaboration
- Customer Service Excellence
Accomplishments
- Nearly 30 years of progressive utility operations and leadership experience.
- Successfully promoted through seven positions of increasing responsibility within Oncor Electric Delivery.
- Currently lead and develop a workforce of 35 employees across the West & East Non Metro Regions.
- Responsible for approximately $3 million in regional operational budget management.
- Contribute to oversight and execution of the $60 million T&D Metering Services budget.
- Graduate of the Mutual Development Program (2023).
- Graduate of Leadership Development Cohort (2025).
- Selected SWEMA Metering School Instructor for Transformer Theory.
- DriveWise Safety Coach and Instructor.
- Certified Medic First Aid & CPR Instructor.
- Proven record of developing employees through mentoring, leadership development, technical training, and continuing education.
- Strong commitment to safety excellence, organizational consistency, and operational improvement.
Leadership Development And Industry Involvement
- Leadership Development Cohort Graduate, 12/01/25, Successfully completed a 12-month leadership development program focused on strategic leadership, communication, employee engagement, business acumen, conflict resolution, organizational effectiveness, and change management. Applied leadership principles to strengthen workforce development, organizational consistency, and operational performance.
- Mutual Development Program (MDP) Graduate, 2023, Completed a structured executive mentoring and leadership development program. Partnered with organizational leaders to strengthen leadership effectiveness, strategic thinking, coaching, and decision-making skills.
- SWEMA Metering School Instructor, Selected to teach Transformer Theory at the Southwest Electric Meter Association (SWEMA) Metering School in Bryan-College Station, Texas. Delivered technical instruction to utility professionals on transformer-rated metering principles, applications, troubleshooting, and industry best practices.
- DriveWise Safety Coach & Instructor, Deliver classroom and one-on-one coaching through Oncor's DriveWise driver development program. Utilize vehicle performance monitoring data to coach employees on safe driving behaviors and risk reduction. Train employees on hazard recognition, defensive driving techniques, situational awareness, and safe vehicle operation. Promote a culture focused on protecting employees, the public, and company assets while ensuring employees return home safely each day.
- Additional Leadership Contributions, Medic First Aid & CPR Instructor, Workforce Development Mentor, Leadership Coach for Emerging Talent, Advocate for Continuing Education and Succession Planning, Supporter of Organizational Learning and Employee Growth.
Timeline
Supervisor, Meter Technicians - West Region
Oncor Electric Delivery
06.2023 - Current
Lead Meter Technician
Oncor Electric Delivery
06.2021 - 06.2023
T&D Meter Technician Sr.
Oncor Electric Delivery
05.2015 - 06.2021
Meter Technician (G40)
Oncor Electric Delivery
02.2011 - 05.2015
Field Service Representative
Oncor Electric Delivery
06.2009 - 02.2011
Measurement Coordinator
Oncor Electric Delivery
06.2000 - 06.2009
Meter Reader
Oncor Electric Delivery
11.1996 - 06.2000
Technical Metering Certificate - advanced metering and utility-related coursework
Bismarck State University
Computer & Electronic Technology -
DeVry University
Nationally Registered Emergency Medical Technician (EMT) -
Day Spring Training
High School Diploma -
Milford High School