Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dallas Castillo

Archie,MO

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

11
11
years of professional experience

Work History

Farm Hand

Triple E Farm
Archie, MO
06.2023 - Current
  • Maintained farm equipment such as tractors, harvesters, and other machinery.
  • Provided assistance during birthing events for livestock animals.
  • Assisted in branding cattle or tagging sheep and goats for identification purposes.
  • Performed general maintenance tasks around the farm, including repairing fences and buildings.
  • Cared for livestock, including feeding, watering, and providing medical attention when necessary.
  • Operated and maintained farm machinery and equipment, following safety protocols.
  • Fed and watered livestock, ensuring their health and well-being.
  • Performed routine maintenance and repairs on farm structures, such as fences and barns.
  • Monitored animal health, identifying and reporting any signs of illness.
  • Assisted with the breeding and raising of livestock, including calving and lambing.
  • Operated tractor and trailer to haul equipment, supplies, and materials.
  • Operated tractors and heavy equipment to meet agricultural site needs.
  • Cut grasses with scythes or sickles during manual harvesting operations.
  • Loaded bales onto trailers or trucks for transport to storage facilities.
  • Operated a variety of tools including hoes, rakes, shovels and pitchforks for weeding and harvesting purposes.
  • Performed general maintenance on equipment such as tractors, mowers, and ATVs used on the ranch.
  • Checked and maintained fences, gates, and other ranch structures to ensure the safety of livestock.

Personal Banker

UMB Bank
Peculiar, MO
12.2023 - 07.2024
  • Advised customers on various financial products available from the bank.
  • Conducted account openings and closings for clients.
  • Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
  • Greeted customers upon entering the bank and directed them to appropriate personnel or services.
  • Analyzed financial documents provided by customers to determine their needs.
  • Provided customer service to clients, including answering questions and resolving issues.
  • Promoted additional bank services through personal contact with customers.
  • Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Entered new account information into computers and filed related forms and other documents.
  • Executed wire transfers of funds in compliance with banking best practices.
  • Maintained and built strong client relationships through quality, personalized interactions.
  • Approached prospective clients through emails and cold calling to consistently meet sales targets.
  • Checked customer ID documents for completeness and accuracy prior to notarizing them.

Warehouse Worker

Kencove Farm Fence
Peculiar, MO
10.2023 - 12.2023
  • Assembled orders according to customer requests.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Organized warehouse space for efficient storage of products.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Used pallet jacks to move items to and from warehouse locations.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Packed boxes and stock using organizational guidelines.

Accounting Specialist

Marks Overhead Door
Topeka, KS
01.2022 - 05.2023
  • Assisted with the preparation of financial statements in accordance with generally accepted accounting principles.
  • Reviewed, processed and reconciled accounts payable invoices and payments.
  • Participated in special projects or initiatives as needed in order to meet business objectives.
  • Utilized software programs such as Quickbooks to enter data into the general ledger.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Organized and maintained filing systems for documents and records.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Answered incoming calls and directed them to appropriate personnel or departments.
  • Greeted visitors, clients and guests in a professional manner.
  • Entered data into databases accurately and efficiently.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Developed positive relationships with internal customers through effective communication techniques.

Office Manager

Mccann Plumbing
Leavenworth, KS
09.2021 - 12.2021
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Provided administrative support to management team including preparing reports and presentations.
  • Supervised staff members, organized schedules and delegated tasks.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.

Receptionist

IHG Hotels & Resorts
Fort Leavenworth, KS
10.2020 - 09.2021
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Greeted customers warmly and made them feel welcome.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Responded to customer inquiries via phone, email, and in person.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Explained policies and procedures to visitors.
  • Performed basic bookkeeping tasks and issued invoices as needed.
  • Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Monitored and ordered office supplies, ensuring adequate stock levels.
  • Completed basic bookkeeping and document filing.

Personal Banker

Armed Forces Bank N.A.
Leavenworth, KS
12.2015 - 05.2020
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Identified opportunities to refer customers to other areas of the bank for additional services.
  • Explained account information to customers in detail as needed.
  • Balanced cash drawers on a daily basis.
  • Answered customer inquiries regarding bank products and services.
  • Trained employees on cash drawer operation.
  • Balanced daily cash deposits and vault inventory with zero error rate.

Server

IHOP
Kansas City, KS
03.2019 - 02.2020
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Delivered food orders promptly and courteously.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Bank Teller

Citizen National Bank
Leavenworth , KS
04.2015 - 12.2015
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Resolved customer disputes promptly in accordance with bank policies and procedures.
  • Developed strong relationships with customers to ensure repeat business.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.

Server

IHOP
Lansing, KS
01.2015 - 03.2015
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Greeted guests and provided menus.
  • Followed health safety guidelines when preparing and serving food products.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Prepared drinks according to standard recipes.

Server

IHOP
Kansas City, KS
08.2013 - 12.2014
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

High School Diploma -

Lansing High School 9-12
Lansing, KS
05-2014

Skills

  • Customer Service
  • Relationship Building
  • Opportunity Identification
  • Cattle farming
  • Computer Skills
  • Time Management
  • Administrative Support

Timeline

Personal Banker

UMB Bank
12.2023 - 07.2024

Warehouse Worker

Kencove Farm Fence
10.2023 - 12.2023

Farm Hand

Triple E Farm
06.2023 - Current

Accounting Specialist

Marks Overhead Door
01.2022 - 05.2023

Office Manager

Mccann Plumbing
09.2021 - 12.2021

Receptionist

IHG Hotels & Resorts
10.2020 - 09.2021

Server

IHOP
03.2019 - 02.2020

Personal Banker

Armed Forces Bank N.A.
12.2015 - 05.2020

Bank Teller

Citizen National Bank
04.2015 - 12.2015

Server

IHOP
01.2015 - 03.2015

Server

IHOP
08.2013 - 12.2014

High School Diploma -

Lansing High School 9-12

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Dallas Castillo