Dallas Castillo
Archie,MO
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
11
11
years of professional experience
Work History
Farm Hand
Triple E Farm
Archie, MO
06.2023 - Current
- Maintained farm equipment such as tractors, harvesters, and other machinery.
- Provided assistance during birthing events for livestock animals.
- Assisted in branding cattle or tagging sheep and goats for identification purposes.
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Cared for livestock, including feeding, watering, and providing medical attention when necessary.
- Operated and maintained farm machinery and equipment, following safety protocols.
- Fed and watered livestock, ensuring their health and well-being.
- Performed routine maintenance and repairs on farm structures, such as fences and barns.
- Monitored animal health, identifying and reporting any signs of illness.
- Assisted with the breeding and raising of livestock, including calving and lambing.
- Operated tractor and trailer to haul equipment, supplies, and materials.
- Operated tractors and heavy equipment to meet agricultural site needs.
- Cut grasses with scythes or sickles during manual harvesting operations.
- Loaded bales onto trailers or trucks for transport to storage facilities.
- Operated a variety of tools including hoes, rakes, shovels and pitchforks for weeding and harvesting purposes.
- Performed general maintenance on equipment such as tractors, mowers, and ATVs used on the ranch.
- Checked and maintained fences, gates, and other ranch structures to ensure the safety of livestock.
Personal Banker
UMB Bank
Peculiar, MO
12.2023 - 07.2024
- Advised customers on various financial products available from the bank.
- Conducted account openings and closings for clients.
- Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
- Analyzed financial documents provided by customers to determine their needs.
- Provided customer service to clients, including answering questions and resolving issues.
- Promoted additional bank services through personal contact with customers.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Entered new account information into computers and filed related forms and other documents.
- Executed wire transfers of funds in compliance with banking best practices.
- Maintained and built strong client relationships through quality, personalized interactions.
- Approached prospective clients through emails and cold calling to consistently meet sales targets.
- Checked customer ID documents for completeness and accuracy prior to notarizing them.
Warehouse Worker
Kencove Farm Fence
Peculiar, MO
10.2023 - 12.2023
- Assembled orders according to customer requests.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Organized warehouse space for efficient storage of products.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Provided assistance in loading and unloading containers from ships and trains.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Used pallet jacks to move items to and from warehouse locations.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Packed boxes and stock using organizational guidelines.
Accounting Specialist
Marks Overhead Door
Topeka, KS
01.2022 - 05.2023
- Assisted with the preparation of financial statements in accordance with generally accepted accounting principles.
- Reviewed, processed and reconciled accounts payable invoices and payments.
- Participated in special projects or initiatives as needed in order to meet business objectives.
- Utilized software programs such as Quickbooks to enter data into the general ledger.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Organized and maintained filing systems for documents and records.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Answered incoming calls and directed them to appropriate personnel or departments.
- Greeted visitors, clients and guests in a professional manner.
- Entered data into databases accurately and efficiently.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Developed positive relationships with internal customers through effective communication techniques.
Office Manager
Mccann Plumbing
Leavenworth, KS
09.2021 - 12.2021
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided administrative support to management team including preparing reports and presentations.
- Supervised staff members, organized schedules and delegated tasks.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Responded to customer inquiries via phone or email in a professional manner.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Receptionist
IHG Hotels & Resorts
Fort Leavenworth, KS
10.2020 - 09.2021
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Greeted customers warmly and made them feel welcome.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Responded to customer inquiries via phone, email, and in person.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Explained policies and procedures to visitors.
- Performed basic bookkeeping tasks and issued invoices as needed.
- Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Monitored and ordered office supplies, ensuring adequate stock levels.
- Completed basic bookkeeping and document filing.
Personal Banker
Armed Forces Bank N.A.
Leavenworth, KS
12.2015 - 05.2020
- Handled large volumes of currency quickly and accurately with minimal errors.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Explained account information to customers in detail as needed.
- Balanced cash drawers on a daily basis.
- Answered customer inquiries regarding bank products and services.
- Trained employees on cash drawer operation.
- Balanced daily cash deposits and vault inventory with zero error rate.
Server
IHOP
Kansas City, KS
03.2019 - 02.2020
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Bank Teller
Citizen National Bank
Leavenworth , KS
04.2015 - 12.2015
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Developed strong relationships with customers to ensure repeat business.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
Server
IHOP
Lansing, KS
01.2015 - 03.2015
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
Server
IHOP
Kansas City, KS
08.2013 - 12.2014
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
Lansing High School 9-12
Lansing, KS05-2014
Skills
- Customer Service
- Relationship Building
- Opportunity Identification
- Cattle farming
- Computer Skills
- Time Management
- Administrative Support
Timeline
Personal Banker
UMB Bank
12.2023 - 07.2024
Warehouse Worker
Kencove Farm Fence
10.2023 - 12.2023
Farm Hand
Triple E Farm
06.2023 - Current
Accounting Specialist
Marks Overhead Door
01.2022 - 05.2023
Office Manager
Mccann Plumbing
09.2021 - 12.2021
Receptionist
IHG Hotels & Resorts
10.2020 - 09.2021
Server
IHOP
03.2019 - 02.2020
Personal Banker
Armed Forces Bank N.A.
12.2015 - 05.2020
Bank Teller
Citizen National Bank
04.2015 - 12.2015
Server
IHOP
01.2015 - 03.2015
Server
IHOP
08.2013 - 12.2014
High School Diploma -
Lansing High School 9-12
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