Dallas DeNunzio
Henderson
Summary
Dynamic ATM Technician with a proven track record at Diebold Nixdorf, adept at optimizing resource utilization and enhancing equipment longevity through proactive diagnostics. Skilled in security protocols and customer safety, I excel in collaborative environments, ensuring seamless operations while swiftly addressing client needs and concerns.
Overview
8
8
years of professional experience
Work History
ATM Technician
Diebold Nixdorf
08.2020 - 04.2025
- Optimized resource utilization by coordinating technician collaboration on best practices and technical knowledge.
- Maximized equipment longevity through proactive identification of issues during routine inspections.
- Collaborated with bank personnel to address specific needs related to ATM operations and security.
- Performed First Line and occasionally Second Line maintenance to ATM units.
Insurance Representative
USAA Insurance
08.2019 - 03.2020
- Resolved escalated customer issues swiftly to restore confidence in services and uphold brand reputation.
- Inspected insured personal property to assess insurance risk, balancing client needs with company standards.
- Executed policy renewals and maintained accurate record retention practices.
Retail Sales Associate
The Home Depot Inc
12.2016 - 08.2018
- Greeted customers and addressed product inquiries to facilitate informed selections.
- Maintained clean, organized store environment to promote positive shopping experiences.
- Assisted customers in completing purchases, locating items, and enrolling in reward programs.
- Processed returns and exchanges professionally, resolving issues in accordance with company policies.
Education
High School Diploma -
Eldorado High School
Las Vegas06-2016
Skills
- Network connectivity
- Diagnostic skills
- Security protocols
- Physical/Weather endurance
- Driving
- Customer/Consumer safety
- Documentation
Timeline
ATM Technician
Diebold Nixdorf
08.2020 - 04.2025
Insurance Representative
USAA Insurance
08.2019 - 03.2020
Retail Sales Associate
The Home Depot Inc
12.2016 - 08.2018
High School Diploma -
Eldorado High School
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