Dwayne Jenkins
Bronx,NY
Summary
Dynamic ATM Technician with VC Management, recognized for enhancing operational efficiency through precise calibration tests and swift service call resolutions. Proficient in software installation and diagnostic skills, I fostered collaboration among technicians to optimize resource utilization, ensuring customer satisfaction and adherence to security protocols.
Overview
15
15
years of professional experience
Work History
ATM Technician
VC Management
10.2010 - 05.2025
- Boosted operational efficiency through regular calibration tests that ensured accurate dispensing amounts from ATMs.
- Improved response time by maintaining an organized inventory of spare parts and tools required for ATM repairs.
- Enhanced customer satisfaction by swiftly addressing service calls.
- Optimized resource utilization by coordinating with other technicians for sharing best practices, technical knowledge, and expertise.
- Performed routine maintenance on ATM systems.
Education
2 Years - Electrical Engineering
TCI
New York, NYSkills
- Software installation
- Network connectivity
- Diagnostic skills
- Security protocols
Timeline
ATM Technician
VC Management
10.2010 - 05.2025
2 Years - Electrical Engineering
TCI
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