Dallas Graham
Senoia,GA
Summary
Responsible customer service professional with 9 years of experience in fast-paced restaurant and retail settings.
Experienced Event management familiar with standards and procedures for indoor and outdoor events.
Attentive and creative Preschool teacher passionate about helping young children develop emotional, social and educational skills.
Overview
14
14
years of professional experience
Work History
Customer Service Employee
Rhea Lana's Kid's Consignment Sale
Peachtree City, GA
08.2024 - 08.2024
- Sorted donations of clothing, furniture, books, toys, electronics for resale in the store.
- Maintained a clean and organized work environment by stocking shelves, sweeping floors, and removing trash from the store.
- Provided excellent customer service by helping shoppers locate specific items or suggesting alternative products.
- Processed customer payments using cash registers, credit card machines, and other point-of-sale equipment.
Event Staff Member
Rivey's Farm
Conyers, GA
08.2017 - 03.2020
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Sought guidance from team members to resolve issues and identify appropriate issues for escalation.
- Circulated among guests to preserve safety and order and protect venue property.
- Set up and packed up event equipment, leaving area clean and tidy.
- Sold and served refreshments to customers.
Restaurant Server
Betty's Home Cooking
Conyers, GA
04.2016 - 06.2018
- Calculated charges, issued table checks and collected payments from customers.
- Provided exceptional service to high volume of daily customers.
- Stocked server areas with supplies before, during and after shifts.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Trained new employees on restaurant procedures and plating techniques.
Restaurant Team Member
Cracker Barrel Old Country Store
Conyers, GA
03.2011 - 05.2017
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Trained new employees on restaurant procedures and plating techniques.
Preschool Teacher
Epiphany Lutheran Preschool
Conyers, GA
08.2013 - 12.2015
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Engaged with children on individual basis to build positive, trusting relationships.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
Cashier
Party City
Conyers, Georgia
09.2010 - 05.2013
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Trained new team members in cash register operation, stock procedures and customer services.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
High School Diploma -
Heritage High School
Conyers05-2010
Skills
- Food and beverage background
- Event Setup and Breakdown
- Cash Register Operation
- Hospitality experience
- Cleaning and sanitization
- Safe Food Handling
- Staff Training
- Customer Service
- Retail Sales
- Truck unloading
- Stocking and Receiving
- Child Development
- Lesson Planning
- Child Safety Procedures
Timeline
Customer Service Employee
Rhea Lana's Kid's Consignment Sale
08.2024 - 08.2024
Event Staff Member
Rivey's Farm
08.2017 - 03.2020
Restaurant Server
Betty's Home Cooking
04.2016 - 06.2018
Preschool Teacher
Epiphany Lutheran Preschool
08.2013 - 12.2015
Restaurant Team Member
Cracker Barrel Old Country Store
03.2011 - 05.2017
Cashier
Party City
09.2010 - 05.2013
High School Diploma -
Heritage High School
Similar Profiles
Emily DarrasEmily Darras
Business Owner/Operator at Rhea Lana's of ChattanoogaBusiness Owner/Operator at Rhea Lana's of Chattanooga
Victoria DieboldVictoria Diebold
Sales Associate at Rhea Lana's Of Baton RougeSales Associate at Rhea Lana's Of Baton Rouge
Arley ClinedinstArley Clinedinst
Small Business Owner at Wear It Again Kids Consignment SaleSmall Business Owner at Wear It Again Kids Consignment Sale