Dallas Jackson
Iowa City,IA
Summary
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Overview
6
6
years of professional experience
Work History
Inventory Specialist
Walgreens
North Liberty, Iowa
05.2023 - Current
- Managed inventory levels to ensure optimal stock availability.
- Conducted regular audits to maintain accurate inventory records.
- Utilized inventory management systems for tracking stock movements.
- Collaborated with suppliers to coordinate timely product deliveries.
- Developed strategies for reducing excess inventory and waste.
- Trained new staff on inventory procedures and best practices.
Customer Service Representative
GEICO
North Liberty, Iowa
01.2021 - 04.2023
- Resolved customer complaints through effective communication and problem-solving.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with policy inquiries and claims processing.
- Educated clients on coverage options and insurance products.
Shift Leader
Walgreens
North Liberty, IA
05.2020 - 01.2022
- Supervised team members during shifts to ensure smooth operations and customer service.
- Trained new employees on store policies and procedures to maintain standards.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Assisted in cash management by processing transactions accurately and efficiently.
- Managed inventory levels by restocking shelves and organizing products effectively.
- Monitored sales trends to identify product needs and optimize stock levels.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
General Education Diploma
Iowa City, IASkills
- Inventory management
- Inventory tracking systems
- Stock auditing
- Inventory optimization
- Supply chain coordination
- Vendor management
- Material management
- Warehouse operations
- Recording shipments
- Count reconciliation
- Tagging protocols
- Storage procedures
- Sales trend analysis
- Customer relationship management
- Product knowledge
- Team supervision
- Employee training
- Problem solving
- Attention to detail
References
References available upon request.
Timeline
Inventory Specialist
Walgreens
05.2023 - Current
Customer Service Representative
GEICO
01.2021 - 04.2023
Shift Leader
Walgreens
05.2020 - 01.2022
General Education Diploma