Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dallas Langley

Springfield

Summary

Dynamic Residential Treatment Specialist with a proven track record at Serenity Lane Drug Treatment Center, excelling in crisis intervention and emotional regulation. Skilled in clinical documentation and fostering trust with residents, I effectively support treatment goals while promoting relapse prevention strategies. Committed to enhancing safety and well-being in challenging environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Residential Treatment Specialist

Serenity Lane Drug Treatment Center
11.2022 - Current
  • Provided crisis intervention when necessary, deescalating situations effectively to maintain safety within the facility.
  • Documented all interactions with residents accurately and promptly in accordance with regulatory requirements, maintaining confidentiality at all times.
  • Developed strong relationships with residents, fostering trust and open communication to support their treatment goals.
  • Served as a positive role model for residents, demonstrating healthy coping strategies and maintaining professional boundaries at all times.

Courier

Dash Delivery
04.2020 - 11.2022
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Technician

Zerorez
05.2018 - 04.2020
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.

Education

Monroe High School
Monroe
06-2014

Skills

  • Clinical documentation
  • Self-harm prevention
  • Emotional regulation
  • Relapse prevention

Certification

CADC-I

Timeline

Residential Treatment Specialist

Serenity Lane Drug Treatment Center
11.2022 - Current

Courier

Dash Delivery
04.2020 - 11.2022

Technician

Zerorez
05.2018 - 04.2020

Monroe High School

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