Dallas Muñoz
Schertz,TX
Summary
Dynamic and dedicated professional with a strong work ethic and proven success at H-E-B Grocery. Expert in enhancing customer satisfaction through personalized service and efficient order selection. Skilled in relationship building, consistently achieving high satisfaction ratings while fostering a collaborative team environment.
Overview
5
5
years of professional experience
Work History
EStore Shopper
H-E-B Grocery
10.2021 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store organization and cleanliness to promote a welcoming environment.
- Operated point-of-sale systems efficiently, ensuring accurate transactions.
- Collaborated with team members to restock shelves promptly and minimize inventory gaps.
- Trained new staff on operational procedures and store policies, fostering a knowledgeable team environment.
- Resolved customer complaints effectively, demonstrating strong problem-solving skills and commitment to service excellence.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Worked productively with customers to meet order requirements and service expectations.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
Stocker
Walmart
10.2020 - 12.2020
- Organized and stocked merchandise efficiently to maintain optimal inventory levels.
- Collaborated with team members to streamline restocking processes, enhancing workflow efficiency.
Education
Allison Steele Enhanced Learning Center
Schertz, TXSkills
- Strong work ethic
- Customer feedback analysis
- Returns and exchanges
- Upbeat and outgoing attitude
- Relationship building
Timeline
EStore Shopper
H-E-B Grocery
10.2021 - Current
Stocker
Walmart
10.2020 - 12.2020
Allison Steele Enhanced Learning Center
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