Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dallas Reed Garcia

San Antonio,TX

Summary

Sales management professional with a proven track record of driving productivity and achieving sales targets. Expertise in strategic planning, customer relationship management, and team leadership. Strong communication, negotiation, and problem-solving skills contribute to sustained business growth.

Overview

16
16
years of professional experience

Work History

DMS Sales Manager

Humana
WAH, TX
06.2021 - Current
  • Recruited and hired qualified candidates to fill open positions effectively.
  • Ensured compliance with industry regulations and company policies consistently.
  • Supported sales team members in driving growth and development initiatives.
  • Led team meetings and conducted one-on-one coaching sessions to enhance performance.
  • Organized team activities to foster camaraderie and a positive workplace culture.
  • Collaborated with leaders and project managers to execute business initiatives including CTM workshop, MAF/HRA pilot, ACE pilot, and AEP readiness.

Licensed Insurance Sales Agent

Humana
San Antonio, USA
06.2014 - 06.2021
  • Collaborated with team members to strategically enhance dental sales performance.
  • Mentored and trained new sales associates on products and selling techniques.
  • Participated in pilot campaigns for BoB, ISO, and Ring to Media initiatives.
  • Established strong client relationships through active listening and dedication to service, achieving two new referrals monthly.

Sales Manager

Lonestar Fiberglass Pools
San Antonio, USA
02.2014 - 06.2014
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Boosted monthly sales 70% and exceeded lead conversion and sales goals.

Business Development

The MPS Group
San Antonio, USA
06.2013 - 02.2014
  • Automated service requests by creating QR codes, resulting in better client organization and service efficiency.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Prospected, identified and cultivated relationships with business owners and corporate facilities to promote product lines and solutions.
  • Increased sales from service contracts and supply channels by 30%.

Sales Manager

True North Hotel Group- Hampton Inn And Suites
Yuma, USA
06.2012 - 01.2013
  • Developed diverse staff across multiple departments to improve customer experience.
  • Passionately led sales department by organizing weekly briefings focused on increasing group sales and meeting rooms.
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
  • Catapulted meeting room and event sales, resulting in $30,000 in yearly revenue.

Supervisor

Texas Workforce Commission
San Antonio, USA
05.2009 - 05.2012
  • Trained, coached and motivated team of 18 investigators to maintain optimal performance levels in high volume call center.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Enhanced group productivity 20% by developing and implementing new strategies.

Education

Bachelor of Science - Environmental Design

Texas A&M University
College Station, TX
08.2008

Skills

  • Recruiting and staff training
  • Strategic planning
  • Interpersonal communication
  • Organizational skills
  • Performance evaluation
  • Resolution-oriented
  • KPI tracking
  • Coaching and mentoring

Accomplishments

  • San Antonio DMS STAR Award, 02/01/21
  • MarketPoint President's Club, 01/01/17
  • DMS Grace Award, 01/01/17
  • DMS Grace Award, 01/01/18
  • DMS Grace Award, 01/01/20
  • Leadership award, 01/01/17

Timeline

DMS Sales Manager

Humana
06.2021 - Current

Licensed Insurance Sales Agent

Humana
06.2014 - 06.2021

Sales Manager

Lonestar Fiberglass Pools
02.2014 - 06.2014

Business Development

The MPS Group
06.2013 - 02.2014

Sales Manager

True North Hotel Group- Hampton Inn And Suites
06.2012 - 01.2013

Supervisor

Texas Workforce Commission
05.2009 - 05.2012

Bachelor of Science - Environmental Design

Texas A&M University