Summary
Overview
Work History
Education
Skills
Responsibilities And Accomplishments
Leadership Experience
References
Timeline
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Michael Lockhart

Green Bay,WI

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

11
11
years of professional experience

Work History

DMS Sales Manager

Humana
10.2021 - Current
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

DMS Sales Agent

Humana
05.2020 - 10.2021
  • Role: Licensed Sales Agent
  • Achieved or exceeded company-defined sales quotas.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Senior Portfolio Agent

UnitedHealthcare
04.2017 - 04.2020
  • Role: Licensed Sales Agent

Vendor SME

UnitedHealthcare
02.2016 - 03.2017
  • Role: Vendor Subject Matter Expert

Telesales Agent

UnitedHealthcare
03.2014 - 01.2016
  • Role: Licensed Sales Agent

Assistant Manager

PLS Loan Store
07.2013 - 02.2014
  • Role: Site Assistant/Sales Rep

Education

High School Diploma -

Guard Military Academy
Fort McCoy, WI

Healthcare Administration -

Northeast Wisconsin Technical College
Green Bay, WI

Bachelor’s in Business Administration IP -

Capella University
Minneapolis, MN
01.2021

Skills

  • Verbal and written communication
  • Revenue Forecasting
  • Sales strategy development
  • Business Objective Analysis
  • Analytical problem solver
  • Resolution-oriented
  • New Business Development
  • Sales process engineering

Responsibilities And Accomplishments

  • Developed sales culture that allowed us to finish AEP as a top 5 team for the last 2 years.
  • Engineered system that allowed my team to excel in any KPI field once certain data points were identified.
  • Assisted with developing sites AEP Strategy that led to our 2023 AEP success
  • Developed critical Accretion and DSNP training that increased performance throughout DMS.
  • Designed and implemented Sites HRA Strategy that maintained our site at #1 for most of 2023.
  • Led project with peers to optimize our sales process by restructuring the benefits review document
  • Acquired experience in business-to-business operations while serving as a specialist in the Vendor division.
  • Developed and implemented market strategies that had a positive impact on sales throughout region.

Leadership Experience

I am a United States Navy Veteran with considerable leadership and sales experience. During my time in the US Navy I served as an Operations specialist and was responsible for the ship’s navigation and safety in international waters. In the private sector, I expanded on my leadership skills while serving as an Assistant manager for PLS, Subject Matter Expert of Vendor operations with Unitedhealthcare, and DMS Sales Manager with Humana.  I have strong interpersonal and organizational skills with a keen ability to multi-task a variety of responsibilities and challenges.

References

Available upon request

Timeline

DMS Sales Manager

Humana
10.2021 - Current

DMS Sales Agent

Humana
05.2020 - 10.2021

Senior Portfolio Agent

UnitedHealthcare
04.2017 - 04.2020

Vendor SME

UnitedHealthcare
02.2016 - 03.2017

Telesales Agent

UnitedHealthcare
03.2014 - 01.2016

Assistant Manager

PLS Loan Store
07.2013 - 02.2014

High School Diploma -

Guard Military Academy

Healthcare Administration -

Northeast Wisconsin Technical College

Bachelor’s in Business Administration IP -

Capella University
Michael Lockhart