Dallas Sapp
Palm Desert,CA
Summary
Dedicated and detail-oriented professional with a strong background in project management and customer service, now pursuing a career in firefighting. Completed Emergency Medical Technician training, equipped with essential skills in emergency response and patient care. Committed to community safety, teamwork, and maintaining a calm demeanor in high-stress situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager / Technician
Dutch Touch Window Cleaning
Calimesa, US
08.2018 - Current
- Coordinate schedules and client communications, ensuring timely and efficient service delivery.
- Enhance client satisfaction by implementing process improvements and maintaining professional interactions.
- Adapt to diverse work environments, demonstrating efficiency and problem-solving in emergency situations.
- Consistently surpass performance targets, showcasing ability to meet deadlines and work under pressure.
- Utilize strong organizational skills to manage multiple tasks, leading to measurable improvements in service efficiency.
Education
Certificate - Fire Academy
Crafton Hills College
Yucaipa, CA05-2025
Emergency Medical Technician (EMT) -
Crafton Hills College
Yucaipa, CA05.2024
Bachelor of Science - Accounting
University of La Verne
La Verne, CA05.2023
Associate of Science - Business Administration
Crafton Hills College
Yucaipa, CA05.2021
Skills
- Team Collaboration
- Communication
- Interpersonal Skills
- Problem Solving
- Organization
- Time Management
- Physical Fitness
Certification
- CPR and First Aid Certified
- Emergency Medical Technician (EMT) Certification
- ICS 100, ICS 200, NIMS 700, NIMS 800
Professional Experience
- Coordinate schedules and client communications, ensuring timely and efficient service delivery.
- Enhance client satisfaction by implementing process improvements and maintaining professional interactions.
- Adapt to diverse work environments, demonstrating efficiency and problem-solving in emergency situations.
- Consistently surpass performance targets, showcasing ability to meet deadlines and work under pressure.
- Utilize strong organizational skills to manage multiple tasks, leading to measurable improvements in service efficiency.
Timeline
Project Manager / Technician
Dutch Touch Window Cleaning
08.2018 - Current
Certificate - Fire Academy
Crafton Hills College
Emergency Medical Technician (EMT) -
Crafton Hills College
Bachelor of Science - Accounting
University of La Verne
Associate of Science - Business Administration
Crafton Hills College