Results-driven Senior Property Adjuster with a strong background in property claims and exceptional interpersonal skills. Along with a strong track record in data analysis and reporting, seeking a Business Support Analysis position.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Property Claims Adjuster
USAA
San Antonio, TX
07.2022 - Current
Managed large caseloads, prioritizing tasks to ensure timely completion of all assigned claims while maintaining a high level of accuracy.
Assisted in developing training materials for new adjusters, sharing expertise to improve overall team performance in handling complex property claims.
Achieved cost savings for the company through skilled negotiation with contractors, resulting in fair settlement amounts that satisfied both parties involved.
Senior Property Claims Adjuster
Allcat Claims Service
San Antonio, TX
05.2021 - 07.2022
Handled catastrophe claims efficiently, assisting affected communities by quickly assessing damages and processing claims after natural disasters.
Provided consistent quality service by adhering to established guidelines and procedures when processing property insurance claims.
Expedited claim settlements for clients by maintaining open communication and providing timely updates on the progress of their cases.
Worked CAT claims along with extended CAT hours to support the organization.
Mitigation Technician
Jenkins Restorations
San Antonio, TX
03.2018 - 09.2021
Streamlined project completion times, prioritizing tasks according to urgency and scope requirements.
Improved customer satisfaction by providing timely updates on mitigation progress.
Ensured safety of clients'' homes and belongings with thorough assessments and proper equipment installation.
Expedited drying process, strategically placing air movers and dehumidifiers throughout impacted spaces.
Provided valuable input during team meetings, sharing insights and experiences to improve overall service delivery and customer satisfaction levels.
Maximized resource utilization by maintaining an accurate inventory of equipment and supplies needed for each job site location.
Well Production Test Operator
FESCO Energy
Corpus Christi, TX
07.2017 - 09.2021
Facilitated clear communication among team members with concise reports detailing observations from well tests.
Conducted detailed analyses of well data to identify trends, anomalies, and opportunities for improvement.
Provided technical support to team members, sharing expertise on well testing procedures and equipment operation.
Maintained optimal well conditions through effective monitoring of pressure, temperature, flow rates, and other key metrics.
Assisted in training new Well Production Test Operators, imparting knowledge on best practices within the industry setting.
Infantryman
US Army
Fort Irwin, CA
06.2011 - 09.2014
Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.