Dallas Speights
Saint Petersburg
Summary
Dynamic professional with a proven track record in facility management and customer service, honed at City of St. Petersburg and other notable organizations. Excelled in fostering teamwork and collaboration, significantly enhancing participant satisfaction. Skilled in computer applications and adept at problem-solving, consistently delivering high-quality outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Recreation Leader
City of St. Petersburg
04.2019 - Current
- Developed positive and productive relationships with kids, parents and staff.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
Group Leader
R’club
06.2018 - 04.2019
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
Front End Service Clerk
Publix
03.2015 - 06.2018
- Assisted in training new employees on front-end procedures, promoting a consistent customer experience across all staff members.
- Provided information on current promotions to maximize sales opportunities for customers.
- Assisted customers in locating items throughout the store, ensuring a pleasant shopping experience.
Education
Associate of Arts - General Studies
St. Petersburg College
Clearwater, FLSkills
- Customer service skills
- Computer skills
- Schedule management
- Safety awareness
- Facility management
- Safe driving
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Work planning
- Knowledge of OSHA regulations
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- First Aid Certification
- Defensive driving
- and alcohol awareness for the CDL driver
- Coaching the lift truck operator 3
- Excavation and trenching safety course
- Personal protective equipment
Timeline
Recreation Leader
City of St. Petersburg
04.2019 - Current
Group Leader
R’club
06.2018 - 04.2019
Front End Service Clerk
Publix
03.2015 - 06.2018
Associate of Arts - General Studies
St. Petersburg College
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