Dallas Volkman
Salt Lake City,UT
Summary
Dynamic leader and educator with a proven track record at Chilis's Bar and Grill, enhancing bartender and server performance through advanced training in bartending techniques and food safety. Demonstrated excellence in fostering team growth and boosting efficiency, with a flair for specialty drink creation and exceptional customer service.
Overview
3
3
years of professional experience
Work History
Bartender Trainer Captain
Chilis's Bar and Grill
11.2022 - 11.2024
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
Server Trainer
Mad Moose Cafe
11.2021 - 11.2022
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Ski School Supervisor
Nordic Valley Ski Resort
08.2021 - 05.2022
- Developed strong relationships with community partners to provide additional resources for students and staff.
- Led professional development initiatives for staff members, fostering growth in teaching skills and knowledge.
- Enhanced teacher performance by implementing regular training sessions and workshops.
- Evaluated teacher effectiveness using observation tools and provided constructive feedback on areas needing improvement.
- Boosted teacher morale with supportive leadership style, providing feedback and recognition for hard work.
Education
High School Diploma -
Peoria High School
Peoria, AZ05-2011
Skills
- Advanced bartending techniques
- Specialty drink creation
- Performance skills
- Food safety training
Languages
English
Timeline
Bartender Trainer Captain
Chilis's Bar and Grill
11.2022 - 11.2024
Server Trainer
Mad Moose Cafe
11.2021 - 11.2022
Ski School Supervisor
Nordic Valley Ski Resort
08.2021 - 05.2022
High School Diploma -
Peoria High School
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