Hard working employee who is enthusiastic about learning new skills. Offers strong interpersonal skills both with clients and fellow employees. Pursuing opportunities to enter the fulltime workforce and develop new skills.
Overview
5
5
years of professional experience
Work History
Front Office Receptionist
Laramie Dental Arts
Fort Laramie, WY
04.2023 - 01.2024
Greeted customers warmly and and made them feel welcomed.
First in line to answer incoming calls, assisted callers personally or redirected them to the appropriate personnel.
Resolved any customer complaints or issues in a timely fashion, following established protocols.
Filled, maintained, and rearranged six hygiene schedules.
Collaborated with the doctors and other office workers to maximize patient satisfaction.
Updated customer information in databases regularly to ensure accuracy of records.
Assisted in reconciling daily financial transactions against cash receipts at the end of each day's business activity.
Laborer
Laramie Lawnery
Laramie, WY
06.2022 - 08.2022
Used riding mowers, push mowers, and common hand tools to maintain grass and bushes.
Worked in crews of two to three in order to complete our assigned customer list each day and often helped to finish other worker’s lists as well.
Operated leaf blowers and finishing equipment to make each yard look well kept and clean.
Performed a variety of other jobs such as gravel removal, tree planting, power raking, and trash removal.
Sales Representative
Lumina Sun Smart Home
Mooresville, NC
05.2020 - 08.2020
Achieved weekly sales goals by promoting product benefits and enrolling new clients.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Line Worker
Colloid Environmental
Lovell, WY
10.2018 - 01.2019
Inspected final products to assess compliance with quality standards and established tolerances.
Assisted quality assurance by inspecting items and removing defective parts.
Supported current production needs by moving items between equipment, conveyors and staging areas.
Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
Education
Bachelor of Science - Kinesiology
University of Wyoming
12.2022
Skills
Persuasive techniques
Managing multiple busy schedules
Closing sales
Understanding needs
Leadership experience
Communicating well with others
Ability to multitask
Operating heavy machinery
Timeline
Front Office Receptionist
Laramie Dental Arts
04.2023 - 01.2024
Laborer
Laramie Lawnery
06.2022 - 08.2022
Sales Representative
Lumina Sun Smart Home
05.2020 - 08.2020
Line Worker
Colloid Environmental
10.2018 - 01.2019
Bachelor of Science - Kinesiology
University of Wyoming
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