DALPHINE D RICHARD
HOUSTON
Summary
Seeking a position utilizing supervisory experience and strong organizational skills in the medical field.
Professional with strong background in administrative and clerical functions, equipped to manage records, documentation, and public inquiries with precision. Demonstrates high standards and strong focus on collaboration, ensuring seamless operations and results-driven outcomes. Known for adaptability, reliability, and exceptional organizational skills, including proficiency in legal documentation, data management, and customer service.
Administrative professional skilled in managing county records and public documentation. Successfully coordinated various clerical tasks, ensuring compliance with legal requirements and enhancing operational efficiency. Known for fostering team collaboration and delivering consistent, reliable results.
Overview
24
24
years of professional experience
Work History
COUNTY CLERK
HARRIS COUNTY CLERK ELECTION DIVI
Houston, TX
10.2015 - 12.2024
- Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge
- Managed election logistics, ensuring compliance with state regulations and protocols.
- Facilitated voter registration processes, enhancing accessibility and efficiency for constituents.
- Coordinated training sessions for election workers, improving operational effectiveness and service delivery.
- Streamlined ballot distribution procedures, enhancing accuracy and reducing processing time.
MOBILE SERVICE SUPERVISOR
GULF COAST REGIONAL
Houston, Texas
03.2001 - 03.2015
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members on best practices in mobile service phlebotomy, apheresis procedures and lab delivery.
- Coordinated staff schedules and workflow, optimizing resource allocation for increased efficiency.
- Mentored team members on best practices and operational procedures, enhancing overall performance.
- Implemented process improvements that reduced service response times and increased customer satisfaction.
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Monitored team's performance and gave feedback when necessary.
Education
High School Diploma/GED - General Studies
EVAN E. WORTHING
Houston, Texas05-1996
Medical Assistant -
NATIONAL INSTITUTION OF TECHNOLOGY
Houston03-2001
Skills
- Typing Speed: 25 Words Per Minute
- Data Entry Terminal (PDT, Mainframe Terminal, etc)
- Desktop Publishing Software (InDesign, etc)
- EMail Software (Outlook, Thunderbird, etc)
- Personal Computers
- Utility Software (Virus, File Compression, etc)
- Document preparation
- Legal compliance
- Record management
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Verbal communication
- Data entry
- Document verification
- Documentation review
- Organizational skills
- Phlebotomy
- Vials
Timeline
COUNTY CLERK
HARRIS COUNTY CLERK ELECTION DIVI
10.2015 - 12.2024
MOBILE SERVICE SUPERVISOR
GULF COAST REGIONAL
03.2001 - 03.2015
High School Diploma/GED - General Studies
EVAN E. WORTHING
Medical Assistant -
NATIONAL INSTITUTION OF TECHNOLOGY