Summary
Overview
Work History
Education
Skills
Timeline
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Dalton Bowden

Huntsville,AL

Summary

Masters-level educated professional with a demonstrated track record in critical thinking and problem-solving. Adept at functioning both as a collaborative team member and as a leader, consistently driving mission success through diligence and a detail-oriented approach. Possesses a deep understanding of contemporary organizational technology and excels in rapid situational assessment to determine optimal solutions. Active Interim Top-Secret clearance.

Overview

5
5
years of professional experience

Work History

Coffee Roasting Manager/Barista

Mission Driven Roasters
01.2023 - Current
  • Delivered exceptional customer service by efficiently communicating critical information and resolving inquiries in a timely manner
  • Orchestrated the shipment of over 1,100 pounds of coffee from Nepal to the storeroom, successfully coordinating with logistics and government agencies
  • Leveraged data analytics to devise a flexible roasting and delivery schedule, optimizing freshness and reducing waste, resulting in a 25% boost in customer satisfaction
  • Implemented rigorous quality control measures using Cropster (roasting software) to ensure consistent product quality, while doubling bulk order sales within the summer season
  • Managed equipment maintenance and adjusted settings for reliable roaster performance
  • Achieved a 52.4% increase in revenue and sales for 2024 compared to the previous year

Medical Assistant

The Doctor's Office
05.2020 - 10.2021
  • Administered preliminary physical tests for an average of 25 patients daily, surpassing the 20-patient quota, and ensured precise documentation, while achieving 100% HIPPA compliance
  • Enhanced physician-patient communication by adeptly relaying concerns, updates, and refill requests, improving treatment coordination and response times
  • Instructed patients on medications, procedures, and physician directives, significantly improving patient compliance and contributing to majority of patients adopting healthier lifestyles during the COVID-19 pandemic
  • Optimized office operations by systematically organizing charts, documents, and supplies, elevating team productivity significantly and reducing administrative errors
  • Administered 400 Johnson & Johnson COVID-19 vaccines, surpassing the 250-shot quota set for rural family care practices, which resulted in a 20% increase in funding for the clinic
  • Conducted rapid tests for COVID-19, flu, and strep, facilitating prompt assessments and diagnoses, and reducing patient wait times for results by 50%

Education

Master of Divinity - Christian Ministry

Southern Baptist Theological Seminary
Louisville, KY
05.2024

Bachelor of Science - Biomedical Sciences

University of South Alabama
Mobile, AL
05.2020

Skills

  • Security clearance
  • Detail-oriented
  • Critical thinking
  • Time management
  • Clear communication
  • Supply chain management
  • Customer relationship management (CRM)
  • Willingness to learn
  • Problem solving
  • Proficient in Microsoft Office Suite
  • Documentation and reporting
  • Analytical reasoning

Timeline

Coffee Roasting Manager/Barista

Mission Driven Roasters
01.2023 - Current

Medical Assistant

The Doctor's Office
05.2020 - 10.2021

Bachelor of Science - Biomedical Sciences

University of South Alabama

Master of Divinity - Christian Ministry

Southern Baptist Theological Seminary
Dalton Bowden