Dalton Brooks
Castleton,VA
Summary
Dynamic support staff member at Dominion Skating Center, recognized for delivering exceptional customer service and fostering team collaboration. Proficient in technical skills using pallet jacks, I excel in problem-solving and communication, ensuring operational efficiency and a positive work environment. Adaptable and reliable, I thrive in fast-paced environments.
Developed strong foundation in providing administrative and logistical support within fast-paced setting. Demonstrates multitasking and communication skills, ensuring efficient and organized workflow. Seeking to leverage these transferable skills to transition into new field and contribute effectively to new team.
Overview
1
1
year of professional experience
Work History
Support Staff Member
Dominion Skating Center
09.2023 - 09.2024
- Assisted with routine tasks to maintain operational efficiency.
- Collaborated with team members to ensure customer satisfaction and service quality.
- Learned and adhered to safety protocols for equipment and workplace environment.
- Supported inventory management by organizing supplies and maintaining cleanliness.
- Contributed to team efforts by effectively communicating issues and solutions.
- Adapted quickly to changing priorities and demands in a fast-paced environment.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Provided assistance in training new staff on basic procedures and policies.
- Delivered exceptional customer service to help build positive experiences.
- Assisted customers with inquiries and provided information about skating programs.
- Maintained cleanliness and organization of facilities to enhance user experience.
- Supported event setup and breakdown for skating competitions and community events.
- Collaborated with team members to ensure smooth daily operations at the center.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA09-2025
Skills
- Communication and active listening
- Problem-solving
- Technical skills using pallet jacks
- Customer service
- Cultural awareness
- Computer skills
- Flexible and adaptable
- Fast learner
- Reliable
- Telephone assistance
- Flexible and adaptable
- Fast learner
- Reliable
- Teamwork
Languages
English
Native or Bilingual
Timeline
Support Staff Member
Dominion Skating Center
09.2023 - 09.2024
High School Diploma -
Penn Foster Career School
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