Dalton Broussard
Panama City
Summary
Dynamic Service Technician with a proven track record at John Lee Nissan, excelling in equipment diagnostics and repair. Demonstrated expertise in troubleshooting and preventive maintenance, enhancing customer satisfaction through effective communication and timely service. Proficient in using diagnostic tools, ensuring optimal performance and safety compliance in all operations.
Overview
7
7
years of professional experience
Work History
Service Technician
John Lee Nissan
06.2018 - Current
- Assisted in diagnosing and troubleshooting equipment issues to ensure optimal performance.
- Maintained tools and safety equipment to comply with operational standards.
- Collaborated with senior technicians to learn repair procedures and service techniques.
- Documented service requests and repairs accurately for record-keeping purposes.
- Conducted routine maintenance checks on machinery to prevent downtime.
- Followed safety protocols while performing tasks to enhance workplace safety.
- Gained proficiency in using diagnostic tools and software for equipment assessments.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Education
High School Diploma -
Deane Bozeman School
Panama City, FL05.2018
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Work with minimal supervision
- Troubleshooting skills
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Equipment troubleshooting
- Diagnostic testing
- Hand tool expertise
- System installation
- Equipment inspection
- Diagnostics expertise
- Troubleshooting
- Testing and evaluation
Timeline
Service Technician
John Lee Nissan
06.2018 - Current
High School Diploma -
Deane Bozeman School
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