Dalton Brown
Perryville,MO
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations.
Overview
5
5
years of professional experience
Work History
Production Worker
Effex Management Solutions
03.2024 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Made sure that products were produced on time and are of good quality.
Assistant Store Manager
D & D Pizza Inc.
05.2023 - 03.2024
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Delivered consistent sales growth by identifying \ for promotions and cross-selling products to customers.
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Created and maintained safe and secure work environments for employees.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Customer Service Representative
D & D Pizza Inc.
01.2020 - 05.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
High School Diploma -
Perryville Sr. High School
Perryville, MO05.2022
Skills
- Loss Prevention
- Records Management
- Time Management
- Order Management
- Workplace Cleanliness
- Product Assembly
- Hand tools
- Materials Handling
- Machine Operation
- Quality Assurance
- Safety Management
- Machinery Operation
Timeline
Production Worker
Effex Management Solutions
03.2024 - Current
Assistant Store Manager
D & D Pizza Inc.
05.2023 - 03.2024
Customer Service Representative
D & D Pizza Inc.
01.2020 - 05.2023
High School Diploma -
Perryville Sr. High School
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