Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dalton Carroll

Myrtle Beach,SC

Summary

Accomplished Lead Technician at UBreakiFix, recognized for exceptional productivity and commitment to excellence. Expert in troubleshooting and repairs, with a strong focus on safety compliance. Proven ability to multitask and organize effectively, enhancing team performance. Samsung and Google certified, ensuring top-tier hardware and software solutions. Consistently exceeded quality standards, driving customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Technician

UBreakiFix
04.2023 - Current
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and repairs on malfunctioning equipment.

Warehouse Worker

VayK Gear
08.2021 - 12.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Cashier

Speedway Gas Station
11.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Produce Associate

Food Lion
06.2020 - 10.2020
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Assisted with weekly inventory counts.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.

Delivery Driver

DoorDash
12.2018 - 07.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Education

Cyber Security Certificate -

Horry Georgetown Technical College
Conway, SC

Skills

  • Testing and repair
  • Diagnostic testing
  • Safety compliance
  • System maintenance
  • Maintenance and repairs
  • Troubleshooting
  • Multitasking and organization
  • Customer service experience
  • Hardware installation
  • Software configuration
  • Samsung Certified Technician
  • Certified Google technician

Certification

Certified Samsung Technician

Certified Google Technician

Certified Dell Technician

Certified Microsoft Technician

Timeline

Lead Technician

UBreakiFix
04.2023 - Current

Warehouse Worker

VayK Gear
08.2021 - 12.2021

Cashier

Speedway Gas Station
11.2020 - 03.2021

Produce Associate

Food Lion
06.2020 - 10.2020

Delivery Driver

DoorDash
12.2018 - 07.2020

Cyber Security Certificate -

Horry Georgetown Technical College

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