Dalton Cole
Deville,LA
Summary
Driven by a results-focused approach, I leveraged problem-solving and technical troubleshooting skills at Allied Power Group LLC to enhance service quality and foster continuous improvement. Demonstrated exceptional ability to manage heavy lifting and field repairs, earning commendation for professionalism and a positive attitude. Excelled in high-pressure environments, significantly contributing to team success and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Field Service Technician
Allied Power Group LLC
08.2023 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Operated Heavy Equipment such as Heavy Class Fort-lift, Man-lift, and Sky-lift.
- Familiar with rigging equipment
- Know how signal crane.
Wireline Hand
Quality Energy Services
08.2022 - 08.2023
- Promoted a culture of continuous improvement by actively participating in training sessions and sharing best practices with peers.
- Supported timely project completion, managing logistics and ensuring availability of necessary resources.
- Maintained high levels of customer satisfaction through clear communication, understanding client needs, and delivering quality service outcomes.
- Collaborated with team members, achieving project goals within specified deadlines.
- Maximized productivity with efficient time management during high-pressure situations involving complex well projects.
- Delivered consistent results under challenging conditions through effective problem-solving skills and technical expertise in wireline services.
- Reduced downtime through proactive troubleshooting of wireline equipment malfunctions.
- Minimized hazards on-site by diligently following safety guidelines during wireline operations.
- Lifted, installed and removed equipment in extreme weather conditions and temperatures.
- Used effective verbal communication skills to instruct and direct crews during shifts, build team consensus and accomplish important project milestones.
Roofing
Coles Professional Roofing LLC
09.2019 - 08.2022
- Ensured proper installation of roofing materials, including shingles, metal panels, and insulation products for optimal performance.
- Developed practical problem-solving skills through hands-on experience troubleshooting leaks and other roofing issues.
- Maintained high-quality results by adhering to company standards during all phases of the roofing process.
- Maintained high standards of craftsmanship on all roofing installations, ensuring durability and aesthetic appeal.
- Collaborated effectively with general contractors to ensure seamless integration of metal roofing systems into overall building designs.
- Ensured customer satisfaction by addressing concerns regarding roofing projects in a professional and timely manner.
- Partnered with top-quality suppliers in order to ensure access to the latest advances in roofing technology and materials.
- Mastered essential roofing tools such as hammers, pry bars, nail guns, and utility knives for seamless execution of tasks.
- Promoted workplace safety by adhering to OSHA guidelines during all roofing tasks.
- Improved job efficiency by assisting with the removal of old roofing materials and preparing surfaces for new installations.
- Completed diverse roofing projects, including commercial, residential, and industrial properties, demonstrating versatility and skill.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
Education
Diploma -
Penn-foster University
14300 N Northsight Blvd #125, Scottsdale, AZ 8526004.2023
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Technical Troubleshooting
- Heavy Lifting
- Diagnostic Testing
- Tool management
- Accountability and Work Ethic
Timeline
Field Service Technician
Allied Power Group LLC
08.2023 - Current
Wireline Hand
Quality Energy Services
08.2022 - 08.2023
Roofing
Coles Professional Roofing LLC
09.2019 - 08.2022
Diploma -
Penn-foster University
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