Dalton Dzeskewicz
Jeannette,PA
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, prospects and cultivating strong partnerships.
Overview
6
6
years of professional experience
Work History
Sales Manager/Team Leader
Blue Link Wireless
Irwin, PA
03.2025 - Current
- Developed and maintained strong relationships with new clients, ensuring customer loyalty and satisfaction.
- Managed sales team to enhance customer engagement and service quality.
- Formulated action plans for store performance and individual team member metrics.
- Cultivated a collaborative team environment to enhance employee engagement and performance.
- Trained and mentored new sales staff on product offerings and techniques.
- Overseeing store operations on a daily basis, including opening/closing store, overseeing staff, managing stock levels, shipping obsolete inventory, customer de-escalations.
- Assisted multiple store locations with training new staff and increasing location sales.
Sales Representative
Blue Link Wireless
Irwin, PA
04.2023 - 03.2025
- Delivered exceptional customer service through timely communication and effective problem solving, ensuring customer satisfaction.
- Upsold additional items based on customer interests and needs.
- Conducted engaging product demonstrations that increased customer interest and supported purchasing decisions.
- Resolved customer complaints promptly to ensure satisfaction.
Order Fulfillment Associate
Giant Eagle, Inc.
Greensburg, PA
01.2022 - 11.2022
- Selected items for customer orders using mobile scanning devices.
- Verified that products chosen by customers were in stock and available for pick up.
- Delivered exceptional customer service during in-person and phone interactions, fostering positive shopping experiences.
Sales Associate
f.y.e
Greensburg, PA
11.2020 - 06.2021
- Educated customers on promotions and products, leading to increased sales opportunities.
- Managed loyalty programs by signing up new members and detailing benefits to improve customer retention.
- Operated point-of-sale systems to ensure accurate transaction and return processing.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
High school diploma -
Hempfield Area Shs
Greensburg, PA06-2021
Skills
- Sales strategy development
- Inventory management
- Team leadership and collaboration
- Effective communication
- Problem solving and conflict resolution
- Computer literacy and technical skills
Timeline
Sales Manager/Team Leader
Blue Link Wireless
03.2025 - Current
Sales Representative
Blue Link Wireless
04.2023 - 03.2025
Order Fulfillment Associate
Giant Eagle, Inc.
01.2022 - 11.2022
Sales Associate
f.y.e
11.2020 - 06.2021
High school diploma -
Hempfield Area Shs