Summary
Overview
Work History
Education
Skills
Certification
Other
Timeline
Generic

Dalton Hall

Irvine,CA

Summary

Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bar Manager/Trainer/Shift Lead

Breakfast Republic
04.2023 - Current
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Help build and craft seasonal cocktail menu. Ensure all liquor is ordered and in stock.
  • MOD days consist of running the floor, safe drops and non-liquor order for that day.
  • Train new staff to ensure high level service is standard meet. (20+yelps)

Server/Trainer

Golden Road Brewing
04.2021 - Current
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Provide excellent service by communicating with the guests in a loud, fast-paced environment with sales consistently over $4,000 on weekends. (40+ yelps)
  • Strong at recommending beer selections based on guests’ preferences and what foods to pair it with. Very strong at upselling food add Ons. Consistent sales contest winner.

Server/Shift Lead

Karl Strauss
03.2021 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Run the shift for the evening/day including but not limited to floor chart, cuts, guest issues, safe counts, safe drops and placing orders.
  • Employee of the month two times.

Education

California State University Fullerton
Fullerton, CA
01.2017

High School Diploma - undefined

Mater Dei High School
Santa Ana, CA
01.2013

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training

Certification

  • ServSafe Food Handler and Alcohol Certification
  • Cicerone Beer Server Certification

Other

  • Eagle Scout
  • WSET Level 1 from Neptune school of wine (In process of completing all 3)

Timeline

Bar Manager/Trainer/Shift Lead

Breakfast Republic
04.2023 - Current

Server/Trainer

Golden Road Brewing
04.2021 - Current

Server/Shift Lead

Karl Strauss
03.2021 - 09.2021

High School Diploma - undefined

Mater Dei High School

California State University Fullerton
Dalton Hall