Dalton HICKEN
Colorado Springs,CO
Summary
Organized and detail-oriented investigator with expertise in legal compliance, liability determination, and conflict resolution. Demonstrated ability to navigate challenging situations and ensure adherence to regulations.
Overview
10
10
years of professional experience
Work History
Independent Insurance Adjuster
Hicken Claims Inc.
Colorado Springs, CO
01.2021 - Current
- Obtained FEMA Emergency Flood Certification to ensure compliance with federal disaster management standards.
- Navigated intense circumstances under hurricane evacuation orders, ensuring continuity of work obligations.
Claims Assistant
Pence Claims LLC
Rye, CO
11.2019 - 01.2021
- Processed claims efficiently, ensuring compliance with company policies and regulations.
- Reviewed claim documentation for accuracy and completeness, identifying discrepancies promptly.
- Assisted in the coordination of claim investigations, collaborating with adjusters and external parties.
- Prepared files, letters and notices.
Field Specialist
Democracy First Colorado
Pueblo, CO
04.2019 - 10.2019
- Developed strategic plans to identify protest locations and researched relevant laws and regulations for removal.
- Documented infractions and interactions while utilizing body cameras to safeguard all parties involved.
- Mediated conflicts among opposing parties to maintain a calm environment and prevent escalation.
Field Specialist
Work For Progress
Colorado Springs, CO
07.2018 - 11.2018
- Played a key role in successful project completion by coordinating logistics and managing timelines efficiently.
- Provided expert guidance to junior staff, fostering a culture of continuous learning and improvement.
Field Specialist
Work For Progress
Colorado Springs, CO
07.2016 - 11.2016
- Assisted in implementing program strategies to improve community engagement.
- Collaborated with team members to coordinate training sessions for volunteers and staff.
- Delivered high-quality results under pressure by adapting quickly to changing circumstances in the field environment.
- Maintained accurate records of activities and participant interactions for reporting purposes.
Education
No Degree - General Studies
Pueblo Community College
Pueblo, COHigh School Diploma -
Rye High School
Rye, CO06-2016
Skills
- Professional ethics
- Liability determination
- Problem-solving
- Legal compliance
- Multitasking and organization
- Critical thinking
- Risk assessment
- Conflict resolution
Timeline
Independent Insurance Adjuster
Hicken Claims Inc.
01.2021 - Current
Claims Assistant
Pence Claims LLC
11.2019 - 01.2021
Field Specialist
Democracy First Colorado
04.2019 - 10.2019
Field Specialist
Work For Progress
07.2018 - 11.2018
Field Specialist
Work For Progress
07.2016 - 11.2016
No Degree - General Studies
Pueblo Community College
High School Diploma -
Rye High School