Dalton Howell
Nixa,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Fleet Manager
New Prime Inc
Springfield, MO
10.2020 - Current
- Directed dispatching, routing and tracking of 45 fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed investigations to verify and resolve customer or shipper complaints.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Branch Manager
Simmons Bank
Ozark, Missouri
02.2018 - 10.2020
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
BSA Clerk
Great Southern Bank
Springfield, Missouri
10.2017 - 02.2018
- Conducted preliminary investigations to confirm violations that occurred and obtained relevant documents.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Recognized control failures in bank processes, procedures and customer decisions and categorized losses.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Personal Banker
Guaranty Bank
Springfield, Missouri
10.2015 - 10.2017
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Education
Bachelor of Science - General Business
Missouri State University
Springfield, MO07.2021
Skills
- Focus and Follow-Through
- Planning and Implementation
- Process Improvement Strategies
- Policies and Procedures Implementation
- Performance Monitoring and Evaluation
Timeline
Fleet Manager
New Prime Inc
10.2020 - Current
Branch Manager
Simmons Bank
02.2018 - 10.2020
BSA Clerk
Great Southern Bank
10.2017 - 02.2018
Personal Banker
Guaranty Bank
10.2015 - 10.2017
Bachelor of Science - General Business
Missouri State University