Overview
Work History
Education
Skills
Activities
Timeline
Generic

Dalton Jones

Roberts,WI

Overview

7
7
years of professional experience

Work History

Relationship Banker

Old National Bank
11.2023 - 07.2024
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Server

Olive Garden
12.2021 - 11.2023
  • Provided excellent customer service to patrons of the restaurant
  • Learned great interpersonal skills while conversating with guests
  • Learned to effectively work in a team environment.

Sales Associate

T-Mobile
04.2020 - 10.2021
  • Gained a thorough knowledge of products to address customers questions and help them make informed purchasing decisions
  • Strengthened customer loyalty by providing exceptional customer service
  • Assisted customers with billing issues and setting up phone plans
  • Enhanced technical skills by helping customers set up phones and electronic devices
  • As part of a team, opened and closed the store
  • Balanced tills, deposited money, and closed/opened tills
  • Gained leadership skills by training and mentoring new employees.

Sales Associate

Minnesota Home Outlet
03.2019 - 09.2020
  • Provided sales expertise to assist customers with purchases pertaining to home improvement
  • Calculated square footage and other measurements to assist customers with building projects
  • Assisted in product placement and displays to enhance sales
  • As part of a team, opened and closed the store, including counting cash and balancing tills.

Waiter/Bartender

Ziggy’s
01.2020 - Current
  • Provided outstanding customer service to the patrons of the bar/restaurant while working in a team environment.

Busser/Barback

Smilin’ Moose
  • Provided quality customer service to patrons and developed teamwork skills
  • Gained a thorough knowledge of the restaurant/service industry.

Sales Associate

Dicks Sporting Goods
01.2018 - 01.2019
  • Demonstrated effective customer service skills while helping customers make informed purchases
  • Gained a thorough knowledge of the store and adaptability by working in all departments.

Intern/Engineering Assistant

BW Systems
  • Read blueprints to ensure the proper construction of devices
  • Conducted tests on machines to ensure proper operation and resolved issues by troubleshooting
  • Helped code programs to operate machinery; used power tools in a safe manner.

Education

Master of Science - Finance

Southern New Hampshire University
Hooksett, NH
05.2026

Bachelor of Science - Finance -

University of Wisconsin - River Falls
River Falls, WI
05.2023

Iowa State University
Ames, IA

Skills

  • Extensive customer service and sales experience
  • Developed exceptional interpersonal skills while working in a team environment
  • Solid understanding of effective business concepts and practices
  • Possess a passion for developing strong customer relationships
  • Strong analytical and organizational skills
  • Savvy technological skills; proficient In Microsoft Office

Activities

  • Engineering Learning Community, member Iowa State University
  • High School Hockey, member Hudson High School
  • Club Baseball, member Oakdale, MN

Timeline

Relationship Banker

Old National Bank
11.2023 - 07.2024

Server

Olive Garden
12.2021 - 11.2023

Sales Associate

T-Mobile
04.2020 - 10.2021

Waiter/Bartender

Ziggy’s
01.2020 - Current

Sales Associate

Minnesota Home Outlet
03.2019 - 09.2020

Sales Associate

Dicks Sporting Goods
01.2018 - 01.2019

Busser/Barback

Smilin’ Moose

Intern/Engineering Assistant

BW Systems

Master of Science - Finance

Southern New Hampshire University

Bachelor of Science - Finance -

University of Wisconsin - River Falls

Iowa State University
Dalton Jones