Dalton Jones
Roberts,WI
Overview
7
7
years of professional experience
Work History
Relationship Banker
Old National Bank
11.2023 - 07.2024
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Server
Olive Garden
12.2021 - 11.2023
- Provided excellent customer service to patrons of the restaurant
- Learned great interpersonal skills while conversating with guests
- Learned to effectively work in a team environment.
Sales Associate
T-Mobile
04.2020 - 10.2021
- Gained a thorough knowledge of products to address customers questions and help them make informed purchasing decisions
- Strengthened customer loyalty by providing exceptional customer service
- Assisted customers with billing issues and setting up phone plans
- Enhanced technical skills by helping customers set up phones and electronic devices
- As part of a team, opened and closed the store
- Balanced tills, deposited money, and closed/opened tills
- Gained leadership skills by training and mentoring new employees.
Sales Associate
Minnesota Home Outlet
03.2019 - 09.2020
- Provided sales expertise to assist customers with purchases pertaining to home improvement
- Calculated square footage and other measurements to assist customers with building projects
- Assisted in product placement and displays to enhance sales
- As part of a team, opened and closed the store, including counting cash and balancing tills.
Waiter/Bartender
Ziggy’s
01.2020 - Current
- Provided outstanding customer service to the patrons of the bar/restaurant while working in a team environment.
Busser/Barback
Smilin’ Moose
- Provided quality customer service to patrons and developed teamwork skills
- Gained a thorough knowledge of the restaurant/service industry.
Sales Associate
Dicks Sporting Goods
01.2018 - 01.2019
- Demonstrated effective customer service skills while helping customers make informed purchases
- Gained a thorough knowledge of the store and adaptability by working in all departments.
Intern/Engineering Assistant
BW Systems
- Read blueprints to ensure the proper construction of devices
- Conducted tests on machines to ensure proper operation and resolved issues by troubleshooting
- Helped code programs to operate machinery; used power tools in a safe manner.
Education
Master of Science - Finance
Southern New Hampshire University
Hooksett, NH05.2026
Bachelor of Science - Finance -
University of Wisconsin - River Falls
River Falls, WI05.2023
Iowa State University
Ames, IASkills
- Extensive customer service and sales experience
- Developed exceptional interpersonal skills while working in a team environment
- Solid understanding of effective business concepts and practices
- Possess a passion for developing strong customer relationships
- Strong analytical and organizational skills
- Savvy technological skills; proficient In Microsoft Office
Activities
- Engineering Learning Community, member Iowa State University
- High School Hockey, member Hudson High School
- Club Baseball, member Oakdale, MN
Timeline
Relationship Banker
Old National Bank
11.2023 - 07.2024
Server
Olive Garden
12.2021 - 11.2023
Sales Associate
T-Mobile
04.2020 - 10.2021
Waiter/Bartender
Ziggy’s
01.2020 - Current
Sales Associate
Minnesota Home Outlet
03.2019 - 09.2020
Sales Associate
Dicks Sporting Goods
01.2018 - 01.2019
Busser/Barback
Smilin’ Moose
Intern/Engineering Assistant
BW Systems
Master of Science - Finance
Southern New Hampshire University
Bachelor of Science - Finance -
University of Wisconsin - River Falls
Iowa State University