Dalton Long
Los Angeles,CA
Summary
Dynamic professional with a proven track record at H&H Bagels, excelling in customer service and inventory management. Skilled in client relationship development and analytical problem solving, I achieved an 85% sales closing rate as a Design Consultant. Detail-oriented and proficient in KCD design software, I drive results through effective communication.
Overview
10
10
years of professional experience
Work History
Assistant Manager
H&H Bagels
2025.01 - Current
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Design Consultant
Closet Factory
2023.01 - 2025.01
- Prepared strategies and proposed concepts for client approval.
- Delivered custom design solutions
- Achieving a 85% sales closing rate
- Build strong client relationships through effective communication and tailored presentation
- Utilize KCD software and interactive slideshow to streamline the consultation process
- Analyzed user behavior and feedback to optimize design and user experience.
Team Leader
Target
2016.01 - 2023.01
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Overseen multiple departments Boosting customer engagement scores by 40% within three months
Education
Bachelor of Science - Project Management
Colorado Technical University
2027-01
Skills
- Recruiting and interviewing
- Budget assistance
- Sales performance tracking
- Marketing tactics
- Analytical problem solving
- Interpersonal & Customer Communication
- Detail-Oriented Execution
- Client relationship development
- KCD design proficiency
- Experienced with Microsoft Office applications
Timeline
Assistant Manager
H&H Bagels
2025.01 - Current
Design Consultant
Closet Factory
2023.01 - 2025.01
Team Leader
Target
2016.01 - 2023.01
Bachelor of Science - Project Management
Colorado Technical University