Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Dalton Malone

Sparks,NV

Summary

Motivated individual with experience in an industry that provides essential utilities, sales, management, customer service, and continuous personal and professional growth and achievements. Skilled in strategic thinking, building customer relationships and understanding customer and company needs simultaneously. Strong communication and interpersonal skills. Hardworking employee: enthusiastic about learning and pursuing opportunities that contribute to the group and businesses' success. Competitive with personal performance with the adaptability to understand and carry on duties as assigned. Offers strong administrative, relationship-building, and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet personal and team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Safety Technician

Heath Consultants
10.2023 - Current
  • Executive sales position, specialized in safety and environmental equipment regarding methane emissions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Evaluated sales metrics to identify areas for improvement, implementing strategic changes to increase success rates.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.

Restaurant Manager and Bartender

The Lake Bar and Grill / Buckhorns
01.2014 - 10.2023
  • Achieved top sales record and has surpassed personal top sales records several times over
  • Independently created and hosted largest attending promotions in the history of the establishment to drive sales and continue business growth
  • Provides excellent customer service to patrons, excels in expanding personal clientele, supreme knowledge of company products, cash handling with personal till and gaming till, and all opening and closing duties
  • Quickly identifies potential problem situations and skillfully resolves incidents to satisfaction of involved parties
  • Leads and directs team members with effective methods, operations, and procedures
  • Cultivates positive rapport with fellow employees to boost company morale and promote employee retention.

Substitute Teacher

Washoe County School District
09.2015 - 06.2016
  • Lectured, tutored, and supervised English, Math, and Physical Education courses, including before and after school duties ensuring a safe and effective learning environment
  • Assisted students in mastering subject material, preparing for tests, and adapted lesson plans and student activities to meet needs of students with special learning needs.

Sales Lead/Interim Store Manager

Sprint Wireless
08.2013 - 10.2014
  • Exceeded company-defined sales quotas becoming top regional salesperson within the first three months of employment
  • Supervised all duties within store including opening and closing duties, cash handling, contracts, and excellent service for all customer's wireless needs.

Bell Captain/Valet Attendant

Siena Hotel Spa and Casino
06.2011 - 08.2013
  • Provided excellent customer service with all bell and valet responsibilities
  • Welcomed arriving guests and executed car retrieval procedures.

Education

Bachelor of Liberal Arts Degree - Psychology

University of Nevada
Reno, NV
08.2015

Skills

  • Micorsoft Office Suite
  • Sales management and Marketing
  • Time Management
  • Customer Relationship Management
  • Corrective Actions
  • Staff Development Talent
  • Conflict Resolution Techniques
  • Staff Supervision
  • Shift Management
  • Environmental Awareness
  • Multitasking Abilities
  • Analytical Skills

Certification

Quality Service Certification in Leak Detection

References

  • Tyler Parke, US Sales Training Manager, Vetoquinol USA, 775-223-8832
  • Sean Erevia, General Manager, The Lake Bar and Grill/Buckhorns, 775-507-6248

Timeline

Safety Technician

Heath Consultants
10.2023 - Current

Substitute Teacher

Washoe County School District
09.2015 - 06.2016

Restaurant Manager and Bartender

The Lake Bar and Grill / Buckhorns
01.2014 - 10.2023

Sales Lead/Interim Store Manager

Sprint Wireless
08.2013 - 10.2014

Bell Captain/Valet Attendant

Siena Hotel Spa and Casino
06.2011 - 08.2013

Bachelor of Liberal Arts Degree - Psychology

University of Nevada

Similar Profiles

CREATE PROFILE
Dalton Malone