Dalton Manson
Benbrook,TX
Summary
Skilled professional with over 28 years of progressive experience facilitating the success of projects and organizations through operations facilitation. Detail-oriented professional with significant experience coordinating administrative and operational projects. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Seasoned candidate operates variety of heavy machinery to perform stacking, lifting and moving functions. Comfortable in high-speed industrial environments and working with people of varying personalities and backgrounds. Dedicated to learning new tasks and trades.
Overview
34
34
years of professional experience
Work History
Pit Operator
GXO
10.2022 - Current
- Contributed to team goals by providing support during high-stress situations, ensuring smooth operations.
- Conducted thorough pre-shift inspections of equipment to ensure proper functionality before each workday commenced.
- Demonstrated adaptability amidst changing priorities or unexpected disruptions, ensuring continued progress toward organizational objectives.
- Assisted in training new employees on best practices for pit operations, improving overall staff competency levels.
- Operating swing lifts, cherry pickers on automatic steering lines 25+ feet up, sit-down/counter balance and double pallet rider jacks.
Forklift Operator
Molson-Coors
03.2022 - 09.2022
- Safely loaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials using RF scanners directing each movement from manufacturing to live loading trucks.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Service Advisor
Christian Brothers Automotive
01.2021 - 01.2022
- Act as the liaison between customers and the service technicians
- Communicate with customers to determine their vehicular problems and the repair timeline and provides the technicians with accurate repair descriptions about the customers' concerns
- Use knowledge of products and services to provide in-depth information about services
- Answer questions about service outcomes, scheduling, and booking appointments, and vehicle drop-off.
DC Loss Prevention Supervisor/DC Returns Manager
O’Reilly Auto Parts
01.2017 - 01.2021
- Oversaw all safety procedures and policies within the Houston and Dallas distribution centers
- Supervised all safety activities of 500 staff in each location, as well as carry-out bi-annual operational audits for both locations
- Handled all returns operations for 285 stores with a 38 member team as a returns supervisor for the Seagoville DC team
- operated double pallet rider jacks and counter balance forklifts.
Quick Service Writer
Cavender Toyota Dealership
01.2016 - 01.2017
- Was responsible for efficiently completing Service Writing for quick services for approximately 30 cars a day
- Learned the dealership service side of the automotive industry, as well as about following manufacturer’s policies
- Eventually became an Advisor and wrote-up 40-50 cars a day.
Store Manager
National Tire and Battery
01.2015 - 01.2016
- Led the hands-on delivery of customer service, as well as managed daily operations of the business
- Effectively improved the location’s overall operational efficiency
- Successfully increased sales at the location by 20%.
Store Manager
O'Reilly Auto Parts
01.1999 - 01.2015
- Oversaw store-level operation, including customer service and inventory management
- Smartly coordinated all human resources for the organization, as well as managed a staff of up to 31 team members
- Assisted with the opening of 2 new locations from construction to opening day
- Hired successful teams at both locations
- Achieved over $5M in sales, as well as maintained sales goals when a sister store absorbed 20% of sales
- In 2006 and 2007, was #1 in my region in total sales, and set a sales record in 2013
- Consistently scored 94 or better on store audits 2004-2014.
Warehouse Associate
General Cable
01.1995 - 01.1998
- Was responsible for shipping, stocking & receiving, as well as for training employees on the RF order picking system.
- Operating cherry pickers and different size counter balance propane forklifts.
Shipping Lead
Uniden America Corporation
01.1991 - 01.1995
- Aided with the implementation of ISO 9000, as well as utilized RF scanners for paperless order picking.
Education
Associate of Arts -
Tarrant County College
01.1998
High School Diploma -
LD Bell High School, Hurst
05.1987
Skills
- Customer Service Management
- Sales
- Self-Motivated
- Detail-Oriented
- Deadline Management
- Working Independently
- Leadership
- Project Management
- Spoken & Written Communication
- Relationship Development
- Strong Analytical Skills
- Productivity & Efficiency
- Conflict Resolution
- Interpersonal Communication
- Store Management
- Task Management
- Collaboration
- Strategic Planning
- Critical Thinking
- Load handling
- Equipment Operation
- Forklift Operator Certification
- Material Loading and Unloading
- Warehouse Operations
- Supply chain distribution
- Multiple types of Forklift Operation
Timeline
Pit Operator
GXO
10.2022 - Current
Forklift Operator
Molson-Coors
03.2022 - 09.2022
Service Advisor
Christian Brothers Automotive
01.2021 - 01.2022
DC Loss Prevention Supervisor/DC Returns Manager
O’Reilly Auto Parts
01.2017 - 01.2021
Quick Service Writer
Cavender Toyota Dealership
01.2016 - 01.2017
Store Manager
National Tire and Battery
01.2015 - 01.2016
Store Manager
O'Reilly Auto Parts
01.1999 - 01.2015
Warehouse Associate
General Cable
01.1995 - 01.1998
Shipping Lead
Uniden America Corporation
01.1991 - 01.1995
Associate of Arts -
Tarrant County College
High School Diploma -
LD Bell High School, Hurst