DALTON RANDALL

Experience in FOH and BOH with consistent customer interaction and service. Upheld key holder position with middle management responsibilities.

• Made and served specialty coffee beverages with plant based milk, focused on quality and consistency.
• Performed opening and closing espresso machine tasks.
• Managed schedule of needed syrups and milks, all made in-house.
• Listened carefully to customer requests, allergies and informed customers about gluten free and vegan food options.

• Engaged in conversation with customers, prioritizing service while assisting with any questions.
• Completed point of sale transactions at cash register.
• Expressed knowledge of store products including organic foods, as well as assisting with holistic dietary restrictions.
• Increased customer relations and retention.

• Warmly greeted guests upon entrance into museum.
• Performed transaction sales for tickets and alcoholic beverages.
• Served beer and wine to guests upon request.
• Provided knowledge to guests about Czech culture.

• Expressed knowledge about food menu and provided personal recommendations.
• Operated espresso machine and crafted specialty coffee drinks.
• Served alcoholic beverages to guests upon request.
• Catered efficiently to customer requests while engaging in personable conversations.