Dalton Reagan
Arlington,Texas
Summary
Recent graduate looking for administrative and customer service roles. I am a well-rounded individual with two years of practical leadership and three years of office management and customer service experience. An organized and self-motivated employee with time management and organizational skills in various environments. Skilled in creative planning and quick to learn new concepts. A strong worth ethic and an adaptable mentality define me. I will add value to any organization in need of great collaboration, administrative skills, and servant leadership.
Overview
9
9
years of professional experience
Work History
Licensed Insurance Agent
AllState
McKinney, TX
07.2023 - Current
- Went beyond transactional conversations to ensure customer was not only protected, but educated.
- Researched complex underwriting issues and provided solutions for customers' satisfaction.
- Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
- Made relationships and increased policies sold by building rapport.
- Developed and implemented sales strategies to increase products sold.
Assistant to the Assistant VP of Admin Affairs
Dallas Baptist University
Dallas, TX
06.2021 - 06.2023
- Served as a contact person and source of information to maintain good communication and relations with 200+ clients.
- Implemented time and money saving research on various vendors, companies, and products before making purchases.
- Oversaw the first steps in 20+ projects for Physical Operations to completion.
Woodworker
Ramsey Millwork
Vernon, TX
05.2020 - 08.2020
- Worked with a team to complete complex designs and projects.
- Read and followed plans to complete tasks according to requirements.
Youth Ministry Intern
Calvary Baptist Church
Vernon, TX
05.2019 - 08.2019
- Assisted in planning and leading the church's youth and children's department summer programs.
- Guided staff and volunteers in administering weekly education, recreation activities, ministry, outreach, and social/fellowship activities and programs.
- Led weekly social media efforts for the group as a content distributor and manager.
Farmhand
Michael and Gene White Farms
Vernon, TX
05.2015 - 08.2018
- Assisted with maintenance and repair activities to keep buildings and equipment in safe and proper condition.
- Led teams of other farmhands to proficiently complete tasks.
- Assisted in overall physical and business of operation.
Education
Bachelor of Science - Psychology
Dallas Baptist University
Dallas, TX05.2023
Skills
- Detailed Time/Schedule Management
- Interpersonal/Collaborative Skills
- Clear Verbal and Written Communication
- Ease with Technology and Microsoft Office
- Analytical and Critical Thinking Skills
- Meticulous Organizational Skills
- Problem-Solving
- Superior Customer Service
- Administrative Procedures
- Public/Group Speaking and Event Planning
Extracurricular
President of Tau Alpha Phi Fraternity
April 2022 - April 2023
- Led and managed all fraternity budgets, events and public relations.
- Built and led teams of individuals for specific goals and events from start to finish.
Buckner International Family Hope Center Intern
June 2021 - August 2021
- Led summer recreational activities and assisted in Buckner's established education programs.
- Helped facilitate summer events and food drives.
- Established rapport with participants to guarantee satisfaction and retention.
References
Dallas Baptist University: Rob Lewis - robertl@dbu.edu
Ramsey Wood Mill: Rick Ramsey - 214.883.4982
Calvary Baptist Church: Marco Palomo - palomo_marco@att.net
Michael and Gene White Farms: Michael White - 940.886.7488
Timeline
Licensed Insurance Agent
AllState
07.2023 - Current
Assistant to the Assistant VP of Admin Affairs
Dallas Baptist University
06.2021 - 06.2023
Woodworker
Ramsey Millwork
05.2020 - 08.2020
Youth Ministry Intern
Calvary Baptist Church
05.2019 - 08.2019
Farmhand
Michael and Gene White Farms
05.2015 - 08.2018
Bachelor of Science - Psychology
Dallas Baptist University