Dalton Schultz
Glen Burnie,MD
Summary
Dynamic hospitality professional with a proven track record as an employee at Outback Steakhouse, excelling in customer service and team collaboration. Enhanced guest satisfaction through effective problem-solving and staff training, driving revenue growth. Skilled in sales and documentation, consistently delivering results that elevate the dining experience and operational efficiency.
Overview
7
7
years of professional experience
Work History
Manager's Assistant
Outback Steakhouse
Glen Burnie, MD
05.2025 - Current
- Promoted employee understanding and involvement to improve guest satisfaction.
- Coordinated team efforts to ensure seamless work processes and enhance productivity.
- Implemented effective solutions for dissatisfied guests, enhancing overall dining experience and loyalty.
- Managed cash drop processes and ensured timely tip payments to all staff, enhancing operational efficiency.
Server/Bartender
Outback Steakhouse
Glen Burnie, MD
07.2019 - Current
- Promoted employee understanding and involvement to improve guest satisfaction.
- Coordinated team efforts to ensure seamless work processes and enhance productivity.
- Implemented effective solutions for dissatisfied guests, enhancing overall dining experience and loyalty.
- Managed cash drop processes and ensured timely tip payments to all staff, enhancing operational efficiency.
Education
High School Diploma -
Anne Arundel Community College
Arnold, MDSkills
- Customer service focus
- Sales
- Staff training and development
- Documentation and reporting
- Team collaboration
- Reliability
- Problem-solving abilities
- Sales growth
Accomplishments
- Employee of the year
Timeline
Manager's Assistant
Outback Steakhouse
05.2025 - Current
Server/Bartender
Outback Steakhouse
07.2019 - Current
High School Diploma -
Anne Arundel Community College