Dalton Ulrick
Clarksville,TN
Summary
Customer-focused professional seeking a client-facing role in banking or business operations. Experienced in communication, problem-solving, and maintaining high standards of accuracy and service.
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in a new role.
Overview
4
4
years of professional experience
Work History
Facilities Team Member
White and Associates
Gallatin, TN
11.2024 - 01.2026
- Facilitated teamwork to execute time-sensitive projects, prioritizing quality and operational efficiency.
- Oversaw equipment maintenance and organization to guarantee accuracy and reliability during event setup.
- Ensured high standards of accuracy and responsibility while managing tasks in rapidly changing settings.
Cabin Lead
YMCA of Southwestern Indiana
Princeton, IN
05.2022 - 08.2024
- Fostered client relationships with parents and campers, ensuring concerns were handled with professionalism.
- Facilitated group activities while prioritizing safety protocols and effective communication.
- Navigated dynamic environments by swiftly addressing and resolving issues.
- Cultivated a positive and structured environment through effective leadership and accountability.
Shift Manager
Pioneer College Caterers
Gallatin, TN
08.2022 - 05.2024
- Directed daily operations encompassing customer transactions, cash handling, and staff coordination.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Facilitated team member training and oversight to ensure consistent service delivery.
- Managed resolution of customer issues efficiently to support ongoing loyalty and satisfaction.
Education
Bachelor of Business Administration - Business Administration
Welch College
Gallatin, TN05-2026
Skills
- Customer Service - Resolve client concerns and deliver positive experiences
- Communication - Clearly explain information to diverse audiences
- Time Management - Prioritize and complete tasks to meet deadlines
- Problem-Solving - Identify issues and implement effective solutions
- Team Leadership - Guide and motivate teams to achieve shared goals
- Computer Literacy - Proficient with Microsoft Office, scheduling, and coordination tools
- Critical Thinking – Identify problems and apply logical, efficient solutions in dynamic environments
Timeline
Facilities Team Member
White and Associates
11.2024 - 01.2026
Shift Manager
Pioneer College Caterers
08.2022 - 05.2024
Cabin Lead
YMCA of Southwestern Indiana
05.2022 - 08.2024
Bachelor of Business Administration - Business Administration
Welch College