Dalton Wilks
Westlake,LA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Consultant
Billy Navarre Honda
Lake Charles, LA
10.2024 - Current
- Developed tailored sales presentations to address customer needs and drive vehicle sales.
- Enhanced customer satisfaction by providing personalized post-sale follow-up support.
- Conducted market research to identify emerging trends and competitive pricing strategies.
- Analyzed sales data to identify opportunities for improvement and strategic adjustments.
US Army National Guard
Army National Guard
Lake Charles, LA
03.2022 - Current
- I am an 11B Infantry Soldier currently enlisted in the Army National Guard My Rank is E-5 (Sargeant Wilks)
- Trained new recruits on safety protocols and operational procedures for effective performance.
- Collaborated with team members to develop emergency response strategies and procedures.
- Led drills and training exercises to prepare units for potential real-world scenarios.
- Coordinated with local law enforcement during joint operations and community outreach initiatives.
Laborer
Trouth Air Conditioning and sheet Metal
Lake Charles, LA
12.2023 - 10.2024
- Operated hand and power tools to assist in installation of HVAC systems.
- Collaborated with team members to ensure timely project completion and safety compliance.
- Maintained clean work environment, adhering to safety protocols and regulations.
- Assisted in measuring, cutting, and assembling sheet metal components for HVAC systems.
Helper
RICHARD CONSTRUCTION INC
Cameron, LA
08.2023 - 11.2023
- Assisted in on-site construction tasks, ensuring adherence to safety guidelines and protocols.
- Operated various tools and equipment, maintaining efficiency during project execution.
- Collaborated with team members to streamline workflows and improve overall productivity.
- Supported project leads by organizing materials and maintaining a clean work environment.
- Provided feedback to supervisors on workflow challenges, contributing to process enhancements.
McDonalds Shift Manager
McDonald's
Westlake, LA
03.2020 - 06.2023
- Supervised daily operations to ensure smooth workflow and high-quality service.
- Trained and mentored team members to enhance performance and customer engagement.
- Implemented standard operating procedures to maintain consistency in food safety and cleanliness.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty retention.
- Conducted regular inventory checks to manage stock levels and reduce waste.
- Led team meetings to communicate goals, share feedback, and promote a positive work environment.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
12 -
Westlake High School
Westlake, LA05.2021
Skills
- Outdoor work
- Security
- Military Experience
- Shift Management
- Sales (1 year)
- Construction
- Communication skills
- Prospecting skills
- Persuasive communication
- Community networking
- Lead generation
- Cold calling
- Prospect qualification
- Contract negotiation and closing tactics
- Customer relationship building
- Upselling and cross selling
- Plant Fire Watch
- Leadership
- Power tools
- Customer service
- Heavy lifting
- CRM proficiency
- Customer relationship management
- Time management
- Objection handling
Certification
- Aerial Lift Certification November 2023 to Present
- Driver's License
- ARSC Basic Orientation Plus
- ServSafe Food Handler
- Transportation Worker Identification Credential (TWIC)
- Food Handler Certification
- TWIC Card February 2023 to April 2028
Languages
English - Fluent
Timeline
Sales Consultant
Billy Navarre Honda
10.2024 - Current
Laborer
Trouth Air Conditioning and sheet Metal
12.2023 - 10.2024
Helper
RICHARD CONSTRUCTION INC
08.2023 - 11.2023
US Army National Guard
Army National Guard
03.2022 - Current
McDonalds Shift Manager
McDonald's
03.2020 - 06.2023
12 -
Westlake High School
Military Service
- Branch: Army National Guard
- Service Country: United States
- Rank: Specialist
- March 2022 to Present
- 11B Infantry Soldier
Army Achievement Award
I have achieved the Army Achievement Medal for exceeding my expectations. Thus resulting in my promotion to Sargeant in the United States Army National Gaurd