Dalton Adcox
Holt,MI
Summary
Licensed professional with a nationwide EPA certification and a State of Tennessee plumbing license (Michigan license in progress), along with multiple mechanical certifications in plumbing and HVAC-R. Skilled in sales and sales strategies, and experienced in repairing, retrofitting, and installing comprehensive home drain and water piping systems and plumbing fixtures. Possesses extensive entrepreneurial and management experience, with a strong understanding of career progression from apprenticeship to team leadership roles.
Overview
8
8
years of professional experience
Work History
Commercial Plumber
1 Above The Rest
Nashville, Tennessee
09.2021 - 07.2024
- Installed new plumbing systems in accordance with local codes and regulations.
- Inspected plumbing systems to ensure code compliance and safety regulations were met.
- Troubleshot complex problems related to water supply lines, waste disposal systems, and drainage systems.
- Developed and implemented preventive maintenance procedures for plumbing systems.
- Coordinated activities with outside contractors to complete projects on time and within budget constraints.
- Scheduled and coordinated plumbing repairs with other trades personnel when necessary.
- Adhered strictly to OSHA guidelines while performing tasks related to plumbing work.
- Worked with engineers to develop plans for new construction projects involving plumbing installation.
- Performed emergency repairs on broken pipes, clogged drains, and malfunctioning fixtures.
- Monitored inventory levels of supplies needed for daily operations and placed orders when necessary.
- Resolved customer complaints related to plumbing services provided in a timely manner.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
- Prepared project bids and gathered parts, labor and equipment needed for projects.
- Estimated time and material costs to include in project plans.
- Attended monthly meetings with other department heads to discuss progress on current projects.
Project Manager/Sales Team Leader
Michael’s Plumbing Service
Nashville, Tennessee
09.2018 - 09.2021
- Troubleshoot issues, and, or the entirety of the plumbing systems.
- Provide coordinated solutions to address the issue with pricing up front.
- Provide multiple options to ensure the customer has a solution to fit their desired budget and outcome.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Provided guidance to team members regarding tasks assigned to them.
- Work with local codes and Metro Water & Sewer to properly address larger issues involving homeowner and city utility responsibilities.
- Manage scheduling and prioritize jobs for technicians to efficiently take care of scheduled tasks.
- Maintain direct contact with customers to build a company and client relationship
- Leading Salesman in residential sales.
HVAC Technician
Climate Controllers
Elizabethton, Tennessee
01.2017 - 07.2018
- Install standard and high efficiency units to local code requirements.
- Scheduled maintenance to maintain optimal efficiency per installed unit capability.
- Assembled sheet metal pieces into ductwork transitions for supply and return boxes as needed.
- Install custom ductwork to the proper CFM requirements per register.
- Inform and discuss the units function with the customer to ensure proper understanding of their system and how to operate it.
- Troubleshoot units using voltmeters, tracing low and high voltage issues, and diagnosing board or mechanical operation issues.
- Install natural gas and LP piping to the installed units. Test for proper water column readings. Adjust or replace orifices as necessary to ensure proper flame rectification.
- Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
- Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- EPA License
- Torque Specification certification
- Mechanical motor certification
- CSST gas piping license
Education
HVAC-R License - HVAC Installation And Repair
Tennessee College of Applied Technology - Elizabethton
Elizabethton, TN01-2016
Associates Degree - Business And Managerial Economics
Nashville State Community College
Nashville, TNSkills
- Lead salesman - 22% year on year increase
- Project management
- Customer service
- Proficiency with current tools
- Heavy equipment operation- excavator, trencher, and additional equipment
- Ability to operate in demanding work environments
- Knowledge of municipal services
- Technical proficiency
Timeline
Commercial Plumber
1 Above The Rest
09.2021 - 07.2024
Project Manager/Sales Team Leader
Michael’s Plumbing Service
09.2018 - 09.2021
HVAC Technician
Climate Controllers
01.2017 - 07.2018
HVAC-R License - HVAC Installation And Repair
Tennessee College of Applied Technology - Elizabethton
Associates Degree - Business And Managerial Economics
Nashville State Community College
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