Dalya Alkhatib
Palos Hills,IL
Summary
Dynamic Crew Member with proven experience at Trader Joe's, excelling in customer engagement and teamwork. Demonstrated leadership by training new team members, enhancing team efficiency, and maintaining high customer service standards. Skilled in time management and problem-solving, adept at multitasking and meeting quality expectations without compromise.
Overview
4
4
years of professional experience
Work History
Booking Agent
Velvet Ladybug Booking
12.2022 - Current
- Leveraged social media platforms to maximize artist exposure and generate interest in upcoming events or promotions.
- Managed contracts and agreements with venues, upholding the interests of clients while maintaining positive working relationships.
- Expanded the agency''s roster by consistently scouting new talent and identifying potential partnership opportunities.
- Contacting venues to host productions.
- Solely promoting events through social media.
Crew Member
Trader Joe's
08.2020 - Current
- Worked the register engaging with costumers.
- Stocked shelves to organize aisles in assigned department.
- Prepared food for the crew.
- Trained new team members on procedures, customer service, and sales techniques.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with other crew members and accepted coaching from mates.
Education
Associate of Arts - Business Administration
Moraine Valley Community College
Palos Hills, IL12.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cleaning
- Customer Engagement
Timeline
Booking Agent
Velvet Ladybug Booking
12.2022 - Current
Crew Member
Trader Joe's
08.2020 - Current
Associate of Arts - Business Administration
Moraine Valley Community College
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