Dalyla Alcinor
Summary
A dedicated and adaptable team player with a strong work ethic and 5 years of experience in fast-paced environments. Proven ability to multitask, prioritize effectively, and remain calm under pressure. Seeking a challenging role in healthcare where I can contribute my collaborative spirit and adaptability to a dynamic team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hair Salon Receptionist
Karen's Hair Shop
09.2024 - Current
- Warmly welcoming clients, offering refreshments, creating a positive first impression.
- Managing appointments, handling rescheduling requests, optimizing appointment flow.
- Answering phones, taking messages, providing information to clients.
- Handling cash and card transactions, processing payments, managing daily financial records.
- Maintaining accurate client records, updating contact information, tracking service history.
- Selling retail products, managing inventory, tracking stock levels.
- Ensuring the salon is clean, tidy, and well-presented.
Starbucks Barista Lead
HMSHost
04.2024 - 09.2024
- Taking orders, handling customer inquiries, resolving complaints, providing a positive customer experience.
- Delegating tasks, training new baristas, motivating team members, ensuring smooth workflow during peak hours.
- Managing multiple orders simultaneously, prioritizing tasks, working efficiently under pressure during rush periods.
- Monitoring stock levels, ordering supplies, ensuring adequate inventory for daily operations.
- Maintaining a clean and organized workspace, adhering to hygiene standards, ensuring food safety protocols
- Handling cash transactions, balancing cash drawers, ensuring accurate financial records
Retail Sales Associate
Primark
04.2022 - 03.2023
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Greeted each customer and offered assistance in finding requested items, helping boost customer retention
Panera Bread Associate
Panera Bread
02.2022 - 04.2022
- Precisely measuring ingredients, following recipes, maintaining sanitary conditions
- Handling transactions efficiently, resolving customer issues, communicating clearly and empathetically.
- Maintaining a clean and organized environment, restocking supplies, ensuring customer comfort.
- Collaborating with colleagues, covering shifts when needed, supporting team goals.
- Managing multiple tasks simultaneously, prioritizing duties, working efficiently during rush periods.
Education
High school diploma -
Plantation High School
Plantation, FL06.2023
Skills
- Adept at multitasking, prioritizing tasks, and working efficiently under pressure in fast-paced environments
- Aware of and adheres to safety regulations and best practices
- Highly organized and detail-oriented with a proven track record of accuracy in data entry and record keeping
- Adaptable and flexible, willing to take on new responsibilities and adjust to changing needs
- Demonstrated ability to work effectively as part of a team and collaborate with colleagues to achieve common goals
- Knowledge of medical terminology
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Certification
- Certified Phlebotomy tech
- Driver's License
- CPR Certification
- CNA license
Languages
Haitian Creole
Native or Bilingual
Timeline
Hair Salon Receptionist
Karen's Hair Shop
09.2024 - Current
Starbucks Barista Lead
HMSHost
04.2024 - 09.2024
Retail Sales Associate
Primark
04.2022 - 03.2023
Panera Bread Associate
Panera Bread
02.2022 - 04.2022
High school diploma -
Plantation High School
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