- Adventure Travel
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Watching crime shows/documentaries
- Learning anything new
- Critical thinking
Dalyn James
Brooksville,FL
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Dicks Sporing Goods
11.2023 - Current
- Resolved customer inquiries and complaints promptly, improving satisfaction rates through effective problem-solving techniques.
- Collaborated with team members to maintain a clean and organized store environment, supporting safety standards.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Cashier
Dollar Tree
05.2023 - 01.2024
- Monitored inventory levels, restocking merchandise as needed to ensure availability.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
911 Telecommunicator Training
Hernando County Sheriff's Office
06.2022 - 09.2022
- Responded efficiently to emergency calls, gathering critical information for dispatch.
- Managed multi-line phone systems, ensuring prompt communication with first responders.
- Maintained accurate records of incidents and communications in CAD software.
- Assisted in training new telecommunicators on procedures and protocols.
- Coordinated with law enforcement and emergency services for effective response strategies.
Cashier
Walmart
09.2019 - 05.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
Education
No Degree - Criminology And Psychology
Saint Leo University
Saint Leo, FL01-2028
High School Diploma -
Hernando High School
Brooksville, FL06-2019
Skills
- Work ethic and integrity
- Customer service
- Cash handling
- Time management skills
- Payment collection
- Attention to detail
- Multitasking and organization
- Data entry
- Honest and dependable
- Problem-solving
- Flexible and adaptable
- Teamwork and collaboration
Certification
- Certified Emergency Management Institute FEMA
Interests
Timeline
Cashier
Dicks Sporing Goods
11.2023 - Current
Cashier
Dollar Tree
05.2023 - 01.2024
911 Telecommunicator Training
Hernando County Sheriff's Office
06.2022 - 09.2022
Cashier
Walmart
09.2019 - 05.2022
No Degree - Criminology And Psychology
Saint Leo University
High School Diploma -
Hernando High School