Dalyn Rappleyea
Riverview
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
08.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Reported suspicious activities and persons to law enforcement.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
- Wrote detailed reports of all security breaches and investigations.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Trained new team members on proper and safe use of tools and equipment.
Bakery Clerk
Lins Fresh Market
02.2021 - 07.2021
- Duties and skills included time management, active listening, customer service, and organization skills. Duties would also include sweeping, mopping, and general maintenance.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Used utensils and equipment to portion, wrap and display bakery items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Clerk
Helper City Pool
07.2020 - 09.2020
- Maintained clean, organized workspace according to operational standards.
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Used cash register to tender change and process cash and credit card payments.
- Created custom orders based on customer dietary preferences and dietary restrictions.
- Followed advanced COVID-19 safety protocols, keeping customers, and colleagues safe despite pandemic conditions.
Yard Hand
Waste and Water Logistics
12.2019 - 06.2020
- Conducted general clean up of entire yard and facilities to maintain safe working environment.
- Operated forklift and power washer to complete assigned yard tasks.
- Monitored storage containers throughout site and disposed of waste material.
- Checked equipment for safety and functionality before operating.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Clerk
Helper City Pool
05.2019 - 09.2019
- Maintained clean, organized workspace according to operational standards.
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Used cash register to tender change and process cash and credit card payments.
- Created custom orders based on customer dietary preferences and dietary restrictions.
Education
High School -
Carbon High School
Price05-2021
Skills
- Visitor tracking
- Identification verification
- Class D Security License
- TWIC Card
- Time management skills
- Research
- Memo preparation
- Scheduling
- Mail handling
- Tech-Savvy
- Types 65 wpm
Timeline
Security Officer
Allied Universal Security Services
08.2021 - Current
Bakery Clerk
Lins Fresh Market
02.2021 - 07.2021
Clerk
Helper City Pool
07.2020 - 09.2020
Yard Hand
Waste and Water Logistics
12.2019 - 06.2020
Clerk
Helper City Pool
05.2019 - 09.2019
High School -
Carbon High School