Dalyno Puffer
Chandler,AZ
Summary
Strategic Senior IT Application Engineer with over 5 years of experience architecting and managing high-performance, on-premises engineering environments for regulated and defense-adjacent sectors. Expert in the end-to-end automation of application lifecycles using Bash and Python, reducing onboarding friction and accelerating 'production-ready' status for multidisciplinary teams. Proven track record of maintaining 99.9% uptime for mission-critical suites through proactive performance tuning, SQL optimization, and rigorous license governance in high-security, air-gapped environments.
Overview
5
5
years of professional experience
Work History
Sr. IT Engineer
Honeywell AERO
04.2024 - Current
- Strategically managed the full application lifecycle for enterprise engineering tools (Ansys, MATLAB, Solidworks, LabView, AutoCAD, Cameo, COMSOL), automating installation, multi-tier patching, and version control to ensure seamless continuity across Dev and Prod environments.
- Supported high-performance engineering workloads by troubleshooting application performance bottlenecks related to CPU, RAM, storage I/O, and network throughput.
- Engineered a robust library of Bash and Python scripts to automate repetitive system administration tasks, reducing manual configuration time and enacted preventive maintenance strategies.
- Led the administration of an on-prem GitLab ecosystem, including the deployment of scalable GitLab Runners and strict access control protocols to support secure collaborative development utilizing rootless container technologies.
- Architected a production-ready framework for IIS and Apache web applications; utilized log analysis and SQL query optimization to consistently exceed 99% uptime SLAs.
- Partnered with infrastructure and storage teams to forecast and optimize server capacity for compute-intensive workloads, preventing hardware-related downtime during peak project cycles.
- Optimized FlexNet and multi-vendor license servers, implementing proactive monitoring to prevent denial-of-service conditions and reducing software waste through improved allocation strategies.
- Refined operating systems and computer software to ensure program interoperability through virtualization. (VMare, VDI)
- Authored comprehensive SOPs and Disaster Recovery playbooks that standardized environment configurations, slashing onboarding timelines and accelerating the transition of new hires into production-ready contributors.
- Acted as the primary technical liaison between IT and Engineering departments, translating complex compute requirements into actionable infrastructure roadmaps.
- Mitigated recurring application outages by 50% through identification of database connection exhaustion and optimization of application configuration parameters.
Technical Analyst / System Administrator (CSW)
Honeywell Inc
04.2021 - 04.2024
- Administered, supported, and monitored large enterprise applications by proactively resolving business critical issues and maintaining server readiness.
- Interfaced with customers and developers to diagnose problems and implement configuration requirements and solutions.
- Coordinate with cross-functional teams to identify process gaps and develop solutions, resulting in improved process efficiency, increased productivity, and improved employee satisfaction.
- Installed, configured, and provided ongoing configuration management for Appian under Linux Operating Systems.
- Coordinate with cross-functional teams to execute technical projects, including the migration of servers that supported up to 1000+ users.
- Coordinated with stakeholders, educated clients on new application features, and collaborated with the business development team to drive positive results.
- Assist with user testing and troubleshooting to ensure solutions meet business requirements.
- Experienced in managing, analyzing, mapping, and maintaining databases in platforms such as SQL Server.
- Experienced in programming languages such as Javascript, SQL, HTML, CSS, C#, Java, PHP.
- Experienced in scripting languages such as Bash and Powershell.
- Monitored system performance and maintained a 99.99% server uptime.
- Maintained a flexible schedule and responded to after-hours and weekend emergencies.
Technology Analyst
Infosys
09.2020 - 04.2024
- Participate in knowledge transfer and requirement gathering sessions to help clarify business goals and improvement areas
- Analyzed key aspects of the business to evaluate factors driving results and summarized them into presentations.
- Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
- Documented business processes and analyzed procedures to align with changing business needs.
- Built long-term relationships with clients and delivered consultations on services based on customer needs.
- Built positive and productive relationships with diverse internal and external stakeholders
- Gained a strong foundation in customer support and process automation
- Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting.
Education
Bachelor of Science (B.S) - Computer Information Systems
Arizona State University - W. P. Carey School of Business
Tempe, AZ12-2019
Skills
- Application Ownership
- Enterprise Application Lifecycle
- Process Improvement
- Enterprise Architecture
- Scripting & Automation
- Windows/Linux Administration
- Database Management
- Business Continuity Planning
- Integration & APIs
- Root Cause Analysis (RCA)
- IT Risk Management
- Self Development
- Virtualization
- License Governance
Timeline
Sr. IT Engineer
Honeywell AERO
04.2024 - Current
Technical Analyst / System Administrator (CSW)
Honeywell Inc
04.2021 - 04.2024
Technology Analyst
Infosys
09.2020 - 04.2024
Bachelor of Science (B.S) - Computer Information Systems
Arizona State University - W. P. Carey School of Business