Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Damain Grant

Queens,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

The Frying Pan - Nyc
04.2023 - Current
  • Served high customer volume groups of 200 plus patrons during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues by 18% year vs. year and maximizing profits.

Bartender/Server

CHELSEA BELL BAR & RESTURANT
06.2021 - 04.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Operations Manager

GARDAWORLD
02.2019 - 06.2021
  • Supervised operations staff of 110 crewmembers and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency by 15% year vs. year.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Negotiated price and service with customers and vendors to decrease expenses by 5% and increase profit by 15% year vs. year.

Education

Associate of Science Degree - Criminal Justice

John Jay College of Criminal Justice (CUNY)
New York, NY

Kenisiology, Muscular & Skeletal Systems

Focus Personal Training Institute
New York, NY
12.2023

Hypnotherapy

Hypnosis Motivation Institute
Tarzana, CA
02.2023

Skills

  • Clear and Effective Communication
  • Food Service Management
  • Maintaining Glassware Stock
  • Mixology Techniques
  • Engaging Customers

Certification

  • Certified Clinical Hypnotherapist.
  • CPR Certified (Expected Sep 2023).
  • NASM Certified Personal Trainer (Expected Dec 2023).

Timeline

Bartender

The Frying Pan - Nyc
04.2023 - Current

Bartender/Server

CHELSEA BELL BAR & RESTURANT
06.2021 - 04.2023

Operations Manager

GARDAWORLD
02.2019 - 06.2021

Associate of Science Degree - Criminal Justice

John Jay College of Criminal Justice (CUNY)

Kenisiology, Muscular & Skeletal Systems

Focus Personal Training Institute

Hypnotherapy

Hypnosis Motivation Institute

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Damain Grant