Damaine James
Rockford,IL
Summary
Goal-oriented individual with strong leadership capabilities. Organized with strong written and oral communication skills. Excellent problem-solving abilities. Proven ability to work well with others in various settings and situations. Outgoing personality and willingness to take on various responsibilities. Excellent computer skills. Seasoned, resourceful Correctional Officer familiar with problem-solving and crisis-management techniques necessary to effectively navigate prison environment. Detailed supervision for day-to-day inmate interactions, including recreation, leisure and work-site activity. Safety-focused dedication with results-oriented planning and protocol establishment to maintain safety for all.
Overview
6
6
years of professional experience
Work History
Corrections Officer
Walworth County Sheriff's Office
Elkhorn
02.2022 - Current
- Monitor inmate activities, Supervise inmate work assignments, Search for contraband (weapons or drugs), settle disputes between inmates, end violent confrontations or fights between inmates, enforce the rules through disciplinary action Inspect institution facilities for signs of security breaches.
Security Officer
Mercy Harvard Hospital
Harvard
10.2020 - Current
- Check and validate ID for all persons entering hospital premises
- Conduct regular checks of doors and windows to ensure lock functionality
- Control agitated patients and visitors smoothly and effectively
- Identify violators of hospital safety and security policies.
Medical Office Assistant
Aunt Martha's Community Health Center
Woodstock
09.2019 - 10.2020
- Answer multi-line phone systems and take appointments or direct calls to the appropriate party
- Greet patients when they arrive at the office and provide them with necessary paperwork or other information
- Collect co-pays and additional fees required before the office visit or treatment-direct patients to the lab area for scheduled blood work and further testing
- Verify insurance coverage and assist the billing department with processing claims
- Schedule appointments and confirm appointments two days in advance
- Assist patients with rescheduling appointments and other scheduling issues
- Communicate test results to patients when directed by physicians or nursing professionals
- Inform patients of credit card declines and other billing issues.
Direct Service Professional/Case Manager
Pioneer Center for Human Services
McHenry
06.2018 - 09.2019
- Provide compassionate care and assistance to persons with intellectual and developmental disabilities
- Assist individuals in achieving personal outcomes and provide person-centered goals
- Support clients while assisting with daily living care and needs
- Duties include housekeeping, meal prep/planning, transportation/errands, bathing/personal hygiene care, case management, and medication management.
Education
High School Diploma -
Green Island High School
Patient Navigator Certification -
Eastern Gateway Community College
Associate of Arts Degree -
Eastern Gateway Community College
Bachelor of Arts Degree (pending) -
Central State University
Skills
- Ethical Standards of Conduct
- Security Procedures
- Emergency Response
- Crisis Prevention Intervention (CPI)
- Emergency Management
- Relationship Building and Management
References
Available upon request
Timeline
Corrections Officer
Walworth County Sheriff's Office
02.2022 - Current
Security Officer
Mercy Harvard Hospital
10.2020 - Current
Medical Office Assistant
Aunt Martha's Community Health Center
09.2019 - 10.2020
Direct Service Professional/Case Manager
Pioneer Center for Human Services
06.2018 - 09.2019
High School Diploma -
Green Island High School
Patient Navigator Certification -
Eastern Gateway Community College
Associate of Arts Degree -
Eastern Gateway Community College
Bachelor of Arts Degree (pending) -
Central State University
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