DAMANJIT SINGH
Los Angeles,CA
Summary
Experienced Solutions Engineering and Digital Transformation professional with over 25 years of background in leading complex projects within software development and IT management. Demonstrated ability in team management, customer retention, sales growth, innovative problem-solving, and cost reduction. Experienced in aligning business and technology strategies to deliver customer value. Available to travel up to 70%.
Overview
33
33
years of professional experience
Work History
DIGITAL TRANSFORMATION/DELIVERY LEADER
DELOITTE CONSULTING LLP
05.2021 - Current
- Spearheading digital transformation by migrating legacy platforms to cloud-based solutions and optimizing SDLC processes for Deloitte clients in finance, retail, and healthcare.
- Managed project delivery within budget and resources while offering technical guidance to teams.
- Oversaw delivery portfolio encompassing US clients and working with an offshore team.
DIRECTOR/SR. IT MANAGER / SPECIALIST
TRANSAMERICA RETIREMENT SOLUTIONS
08.2003 - 11.2020
- Recommend and implement IT strategies, policies, and procedures to support internal processes. Establish and manage vendor relationships and business partnerships. Hire, train, retain, and oversee technology staff.
- KEY COMPETENCIES: IT LEADERSHIP, PROBLEM SOLVING, ARCHITECTURE DESIGN, CHANGE MANAGEMENT, RELEASE MANAGEMENT, SOLUTIONS ENGINEERING, STRATEGIC PLANNING
- KEY INITIATIVES:
- 1. Oversaw the digital transformation of the TRS Employer portal - Workplace Experience (WX).
- Designed and provided technical guidance for the development of a new portal featuring an updated dashboard, BI reporting, and additional features implemented on AWS using microservice architecture.
- Launched the new portal, facilitating onboarding for TRS employers.
- Initiated development of new portal features and managed the retirement of select features from the previous portal.
- 2. Reduced costs and resources by consolidating three recordkeeping systems into one.
- Led analysis of integration requirements.
- Transitioned plans from the decommissioned system.
- Implemented web app enhancements and merged all systems.
MANAGER, IT SYSTEMS
TRANSAMERICA RETIREMENT SOLUTIONS
06.2008 - 04.2014
- Led and oversaw a team of IT professionals, fostering engagement through structured meetings, targeted coaching, and organized team development initiatives. Directed development, design, and systems integration efforts by evaluating performance and ensuring seamless progression from testing to production deployment phases.
- KEY COMPETENCIES: IT LEADERSHIP, PRODUCT MANAGEMENT, OPERATIONS, SOLUTIONS ENGINEERING, COST SAVINGS, PARTNERSHIPS, STRATEGIC PLANNING, VENDOR MANAGEMENT, PROCESS IMPROVEMENT, BUSINESS DEVELOPMENT
- KEY INITIATIVES:
- 1. Reduced operational costs by implementing automated services to facilitate portal activities and decrease manual labor.
- Reviewed all manual processes to identify redundancies and potential for automation.
- Developed a proof of concept using recent technology to automate tasks.
- Worked with senior management to implement the solution.
- 2. Drove 401K business by launching Third-Party Administrator products:
- Analyzed business and marketing reports to identify essential features
- Secured project approval through targeted pitching
- Led IT team through Waterfall SDLC to develop and launch the product
- 3. Developed TPA business processes through payroll automation and integration with payroll vendors.
- Designed a system to receive inbound payroll files from vendors.
- Created outbound payroll files for payroll vendors, completing the process referred to as Payroll 360.
SR PROGRAMMER/ANALYST
TRANSAMERICA RETIREMENT SOLUTIONS
08.2003 - 06.2008
- Designed, built, tested, and documented software by applying programming skills and structured analysis to support product development.
- KEY COMPETENCIES: COST SAVINGS, ARCHITECTURE DESIGN, PROJECT MANAGEMENT, STRATEGIC PLANNING, PARTNERSHIPS
- KEY INITIATIVES:
- Saved $3M by launching a call center, in-house IVR, and customer management portal for 401K participants.
- Analyzed requirements for application development tasks
- Delivered PoCs for management approval
- Developed a unified SOA solution enabling IVR, web, and customer management systems to access 401K data
SR. SYSTEM ANALYST
NETSITY SYSTEMS PTE. LTD.
01.2002 - 01.2003
LEAD PROGRAMMER ANALYST
SILVERLAKE INTERNATIONAL PTE. LTD.
01.1999 - 01.2002
DATA WAREHOUSE DEVELOPER
GE POWER SYSTEMS
01.1998 - 01.1999
PROGRAMMER CONSULTANT
ADVANCED COMPUTING TECH., INC.
01.1998 - 01.1998
SR PROGRAMMER ANALYST
SILVERLAKE INTERNATIONAL PTE. LTD.
01.1995 - 01.1998
JR DEVELOPER
PCL-MINDWARE SOFTWARE EXPORT UNIT
01.1995 - 01.1995
JR DEVELOPER
INFORMATION TECHNOLOGIES INDIA LTD.
01.1993 - 01.1995
Education
Bachelor of Engineering - Computer Science
Savitribai Phule Pune University
Pune, India08.1993
Skills
- ARCHITECTURE DESIGN
- RECRUITING/ONBOARDING
- PARTNERSHIPS & STRATEGIC PLANNING
- BUSINESS DEVELOPMENT
- DATA ANALYTICS/WAREHOUSING
- DISASTER RECOVERY
- INFORMATION SECURITY
- SERVICE DELIVERY
- PROJECT & PRODUCT MANAGEMENT
- OPERATIONS
Timeline
DIGITAL TRANSFORMATION/DELIVERY LEADER
DELOITTE CONSULTING LLP
05.2021 - Current
MANAGER, IT SYSTEMS
TRANSAMERICA RETIREMENT SOLUTIONS
06.2008 - 04.2014
DIRECTOR/SR. IT MANAGER / SPECIALIST
TRANSAMERICA RETIREMENT SOLUTIONS
08.2003 - 11.2020
SR PROGRAMMER/ANALYST
TRANSAMERICA RETIREMENT SOLUTIONS
08.2003 - 06.2008
SR. SYSTEM ANALYST
NETSITY SYSTEMS PTE. LTD.
01.2002 - 01.2003
LEAD PROGRAMMER ANALYST
SILVERLAKE INTERNATIONAL PTE. LTD.
01.1999 - 01.2002
DATA WAREHOUSE DEVELOPER
GE POWER SYSTEMS
01.1998 - 01.1999
PROGRAMMER CONSULTANT
ADVANCED COMPUTING TECH., INC.
01.1998 - 01.1998
SR PROGRAMMER ANALYST
SILVERLAKE INTERNATIONAL PTE. LTD.
01.1995 - 01.1998
JR DEVELOPER
PCL-MINDWARE SOFTWARE EXPORT UNIT
01.1995 - 01.1995
JR DEVELOPER
INFORMATION TECHNOLOGIES INDIA LTD.
01.1993 - 01.1995
Bachelor of Engineering - Computer Science
Savitribai Phule Pune University
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