Damanti O’Connell
Pawtucket,RI
Summary
Digital Team Lead at Walmart with a proven track record in optimizing online order fulfillment and enhancing team performance. Skilled in metrics analysis and effective communication, I excel at multitasking and problem-solving, driving operational excellence and fostering a collaborative work environment. Passionate about achieving results and improving processes.
Overview
5
5
years of professional experience
Work History
Digital Team Lead - Supervisor
Walmart
North Attleboro, MA
10.2021 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Resolved customer concerns and supported checkout and service desk needs.
- Trained team members on customer service, safety, and store procedures.
Equipment Records/Parts Specialist
National Guard
North Kingstown, Rhode Island
11.2025 - Current
- Managed property accountability inventory and maintenance records for military equipment.
- Ordered repair parts based on equipment needs. and equipment status in different systems.
- Organized supply inventories to ensure availability of clerical materials.
Education
College -
Roger Williams University
Bristol, RIHigh School Diploma -
The Greene School
West Greenwich, RI06-2024
Skills
- Digital operations
- Order fulfillment
- Metrics analysis
- Inventory systems
- Supply inventory
- Team scheduling
- Team leadership
- Adaptable leadership
- Operational compliance
- Decision making
- Problem solving
- Conflict resolution
- Effective communication
AWARDS
Recognized as the hero of the week citation from the mayor for my quick thinking and getting my neighbors out of their house when it was on fire. Recognized as class officer in 9th grade. Got recognition in 2023 with the Civic Leadership Award from my high school and also an American Citizenship Award
Timeline
Equipment Records/Parts Specialist
National Guard
11.2025 - Current
Digital Team Lead - Supervisor
Walmart
10.2021 - Current
College -
Roger Williams University
High School Diploma -
The Greene School