Damarco Smith
Criminal Justice
Glen Ellyn,IL
Summary
Dedicated Criminal Justice professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Police Officer
Northern Illinois University Police Department
2024.01 - Current
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
- Assisted in special investigations and crime prevention programs.
Claims Adjuster
COUNTRY Financial
2022.09 - 2024.01
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Examined claims forms and other records to determine insurance coverage.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Directed and coordinated various investigations conducted by field investigation team.
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
- Mitigated risks and increased profitability with well-developed strategies for reducing future claims and costs.
Agriculture
Howe-Otto INC
2022.05 - 2022.09
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Heavy machine operator
Service Agent
Enterprise
2018.10 - 2020.12
- Maintained high customer satisfaction standards to meet or exceed targets.
- Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
- Performed maintenance on cars
- Managed 25 fleet of cars
Sales Representative
Rally House
2016.09 - 2017.12
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor of Science - Criminal Justice Sciences
Illinois State University
Normal, IL 2020.01 - 2022.05
Skills
Contract Management
Criminal Justice
Organization Skills
Management
Self-Motivated
Attention to Detail
Critical Thinking
Criminal Investigations
Timeline
Police Officer
Northern Illinois University Police Department
2024.01 - Current
Claims Adjuster
COUNTRY Financial
2022.09 - 2024.01
Agriculture
Howe-Otto INC
2022.05 - 2022.09
Bachelor of Science - Criminal Justice Sciences
Illinois State University
2020.01 - 2022.05
Service Agent
Enterprise
2018.10 - 2020.12
Sales Representative
Rally House
2016.09 - 2017.12
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